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Dr. Veronica Chastain, MD

Dr. Veronica Chastain, MD

Family Medicine*

Dr. Veronica Chastain, MD is a family medicine physician in Mount Dora, FL. She is affiliated with AdventHealth Orlando. She is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 21 reviews 3.8 Star Rating (21 reviews)

AdventHealth Medical Group Family Medicine at Mount Dora

19735 US Highway 441 # 1 Mount Dora, FL 32757
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Chastain specializes in the area of Family Practice. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
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Dr. Chastain's Reviews

Likelihood to recommend Dr. Chastain

3.8
21 ratings, 8 with a written review
5 star
62%
62%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
24%
24%

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Doctor is very knowledgeable, .pleasant and personable. I find her very caring and she will answer any questions one has.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sarah McBride – Jul 02, 2024
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Best Primary Care Physician I have ever had
Dr Chastain is thorough and spends time asking you questions and talking with you. Unlike most physicians who always seem in a rush and to only have 5 mins or less to spend with you, she engages with you, shows genuine interest, and truly tries to diagnose and treat the underlying issue. I would recommend her to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 14, 2024
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Awesome Doctor
Dr. Chastain is the absolute best doctor ever. She listens and takes her time to get to the root of the problem. She is caring and very knowledgeable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chelawndria – Jun 03, 2023
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Professional and caring. Knowledgeable!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Nov 21, 2019
Dr. Chastain's Reply –
Thank you for the kind words! Stay well!
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Being a medical professional, I had no problems communicating with her. Her accent tends to make thing hard to understand unless you have some medical background. She made my wife sound like she was going to be in the hospital by telling her she was pre-diabetic with a ONE TIME blood sugar of 140. I have taken it several times at no higher than 116. She doesn't form baselines before making comments and sticks religiously to numerical parameters and makes snap diagnoses. My wife has COPD because her father smoked at home ??? He died 43 years ago and she hasn't lived at home for 52+ years. He told me my annual prostate exam could wait til next time..that was 2 years ago. She is condescending in her "bedside" manner. We have switched doctors long ago. Her office staff has more compassion and understanding than she does.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Sep 17, 2019
We're very sorry you felt this way about your... Read More
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My wife and I were patients for two years. Dr, Chastain seems to have a personal interest, but, cannot possible keep up with every detail. This is where the office staff should earn their pay. These did not.The failed 4 times to schedule a routine colonoscopy, blood tests, and one time even scheduled us both with her office partner. Sorry, our health depends on team work, and a well functioning office, that communicates within itself, this isn't it.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
John R. in Leesburg, FL – Jun 18, 2016
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Attentive, caring, provides options. Approach to disease management is evidence-based. Explains rationale fully, solicits questions and responds at patient's level of understanding. Highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Diane B. in Mount Dora, FL – Jan 29, 2016
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This office is very poorly managed. My wife has gone here to find out about some health concerns. They scheduled the first appointment wrong and have failed to complete important paperwork at every turn. Even after she had trouble and complained, they apologized and then still did not complete the paperwork. Total incompetence and has caused alot of stress for our family. I wouldnt sejd my dog to this office. Poorly managed.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Jan 07, 2016
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About Me

care philosophy

Dr Chastain is board certified in family medicine with comprehensive training in acute care in a Level 2 Trauma Center, surgery, OB/GYN, internal medicine and pediatrics. She also served as a medicine research Fellow at the Cleveland Clinic pulmonary...read more

biography

Dr. Chastain is board certified in family medicine with comprehensive training in acute care in a Level 2 Trauma Center, surgery, OB/GYN, internal medicine and pediatrics. She also served as a medicine research Fellow at the Cleveland Clinic pulmonary...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cleveland Clinic Fl

    Fellowship Hospital
  • Columbus Ga

    Residency Hospital
  • Georgia

    Residency Hospital
  • The Medical Center

    Residency Hospital
  • Nicolas A. Salano Regional Hospital

    Internship Hospital
  • Santo Tomas University Hospital

    Internship Hospital
  • University Of Panama / Faculty Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

AdventHealth Medical Group Family Medicine at Mount Dora

AdventHealth Medical Group Family Medicine at Mount Dora19735 US Highway 441 # 1 Mount Dora, FL 32757
1

Affiliated Hospitals

  • AdventHealth Orlando

    601 E Rollins St
    Orlando, FL 32803
    Recipient of 91
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality