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Dr. Vincent Sacco, DO

Dr. Vincent Sacco, DO

Family Medicine*

Dr. Vincent Sacco, DO is a family medicine physician in Philadelphia, PA. He is affiliated with Jefferson Torresdale Hospital. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 39 reviews 4.1 Star Rating (39 reviews)

Practice

2701 Holme Ave Ste 202 Philadelphia, PA 19152
Telehealth available

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Dr. Sacco's Reviews

Likelihood to recommend Dr. Sacco

4.1
39 ratings, 20 with a written review
5 star
74%
74%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
23%
23%

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I can't recommend him, he's retired.
Dr. Sacco was a great doctor. The problem was with the staff sometimes and now at this time. I have called and left messages and even faxed a letter that I did not recieve my medicals which I paid for. Doctor's and People can not believe they sent them certified without a siganture. They are out their somewhere with all my information that could use my credit and use my identiy for their use. If they called or sent a letter with the tracking I could track the evelope. There is no doubt that I'm not the only one that did not recieve their medical records. I seen other reviews with the same. If anyone reading this has any idea how I can find my records or get in contact with a certian peron I would appreciate it. I pray every day that they will contact me. It's almost a month with no response.
What went well
No results
What could be improved
No results
Helpful
Jan 04, 2025
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Office Staff issues
I was a patient of Dr Sacco's for over 20 years. It is a shame that he allows his unprofessional office staff to ruin the relationships he had with his patients. Over the past few years Dr Sacco has allowed his staff to continually act unprofessionally by displaying poor manners to patients and not returning phone calls from patients, other medical providers or pharmacies requesting RX refill approvals. I tried discussing this with Dr Sacco before leaving his practice but he has little care for what I said. Dr Sacco no longer has his patients best interest and care as a priority. Look elsewhere for your primary care.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Matt P – Jan 17, 2024
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They don't answer their phones or call you back when you leave messages.Called 10/31. 11/2 11/6 11/8 all with no call back . Disgrace I just want my records.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
James McEntee – Nov 14, 2023
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Professional and caring doctor and staff
Overall, I was very well taken care of starting at the front office and later by Dr. Sacco. Everyone was very nice, respectful, and genuinely caring. The office provided a good atmosphere to put me at ease.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 24, 2023
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I have been a patient with Dr. Sacco since he began practice 32 years ago. He is an excellent doctor who listens to his patients. The doctor does not rush and his is very thorough. The office follows up with patients when required. I moved away from the area but still go this practice. I feel he is a doctor that has genuine concern for his patients.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
3 others found this helpful
Helpful
Jun 09, 2021
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After using this dr for decades for our family care, he and his office completely failed to provide care, guidance, or help during our most difficult and scariest times. We BEGGED to speak with the dr or get an appointment and had nothing but doors slammed in our faces. Find another Dr, especially if you want care for your loved ones.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
9 others found this helpful
Helpful
Feb 24, 2021
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Dr Sacco and his staff are AWESOME! They always respond to our needs and i am proud to say that not only are we pleased with them, but we try to pass the word to others about his and his staff's great service. Thanks Doc, Barb, Anna, and all for what you do!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michael Lauder – Nov 17, 2020
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Dr. Sacco and his staff are extremely knowledgeable and professional. You receive top notch service and care every visit. Most pleased with the care that we receive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
TK – Oct 27, 2020
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Office staff is always friendly and accommodating. Dr Sacco is the best! I would recommend him to anyone
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim Kerrigan – Oct 27, 2020
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Dr Sacco very caring and professional. Great bed side manners. He needs to work on finding some better office personnel. There’s one that is so rude it’s a complete turn off.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Billy B – Apr 13, 2020
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I have been seeing Dr. Sacco for almost 30 years! He is an extremely caring, knowledgeable and thorough doctor. He knows me and my health background and I trust him 100%. His staff are also great!! Even after moving to Quakertown, I still travel to his office in Philly to see him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 07, 2020
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Dr. Sacco has always treated me like I was important to him. . He will inquire and update his files about the treatment I receive from the specialist I see, he also sends updates to them . He has always been proactive in my treatment. I have been his patient for 25 years. I recommend him to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rick Darigo – Sep 09, 2019
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Dr. Sacco has significantly changed his policies and if you are not happy then they drop you. I have been a long term patient and the office staff has been very rude and not nice when they are questioned. Doctor Sacco will remove you as a patient if you ask any questions. I would NOT recommend going there. They are unprofessional, rude and you cannot even speak to the doctor! The office staff has major attitude problems when a patient is remotely surprised by something!!!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Sep 08, 2018
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My Husband and I have been with Dr. Säcco for at least 20 years maybe more. We love Dr. Säcco. The Problem is the office staff and office a Manager. They are rude, speak down to you, are not very helpful when you have a question. His office staff has changed quite often since we started with him and each time they got worse. They will not allow you to speak with him or give him any messages to call you back. I would recommend him if not for his office staff.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
14 others found this helpful
Helpful
Jun 09, 2018
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I would recommend him in a second but his office manager is awful. She is rude and the staff makes you feel like messages aren’t delivered to the Dr. in the manner that you relayed it. If you could see him without having to deal with the staff then 100% recommend him. Unfortunately you deal with the staff more than the Dr. so I suggest basing your choice on that information.
What went well
  • Explained conditions well
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
14 others found this helpful
Helpful
Mar 20, 2018
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I will say that Dr. Sacco is an excellent doctor. However I received a bill from 2004 and when I inquired why I was just receiving it 3 and a half years later I was told there was an issue with an outside billing agency. At that time I had a pay flex card to pay it. Now I don’t. I was very upset because what may seem like a small bill to some is a lot to my family at the moment. 3 days worth of food for us in a time of financial time due to layoff. Staff hasn’t been the same in a long time.
What went well
  • Office environment
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
4 others found this helpful
Helpful
Mar 20, 2018
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Dr Sacco has been my primary physician for more than 20 years. When his practice moved I stayed with him and if he should move again I will follow. I have referred him to many people including my husband. I took my kids there as soon as they were of age and as adults they've chose health care benefits that allow them to continue to see him. He explains everything to you in laymans termyou never leave confused about your health issue and he is very personable you will never feel uncomfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michelle White in Philadelphia, PA – Mar 03, 2017
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His office staff is very friendly and explained everything i needed to know about my follow up care. The Doctor listened to me and my issues and didn't treat me as patient 27 of the day. I felt very at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris L in Philadelphia, PA – Jan 19, 2017
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Barbara the Office Manager for over 20 years and Roberta the receptionist and Nursing Assistant have always been extremely kind, helpful, courteous and gone above and beyond for me and my family. Dr. Sacco has also been very good and listens well to your ailments.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Dianna L. in Philadelphia, PA – Jun 15, 2016
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Barb, the office manager is enough to make me never visit or recommend this office to any of my family and friends. She was absolutely rude and should not be speaking to the public, ever.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
17 others found this helpful
Helpful
Philadelphia, PA – Jun 06, 2016
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About Me

biography

Dr. Vincent Sacco, DO is a family medicine physician in Philadelphia, PA. He is affiliated with Jefferson Torresdale Hospital. He is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Suburban General Hospital

    Residency Hospital
  • Philadelphia College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Vincent Sacco DO2701 Holme Ave Ste 202 Philadelphia, PA 19152
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