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Dr. William Banks, DPM

Dr. William Banks, DPM

Podiatry*
30+ years of experience

Dr. William Banks, DPM is a podiatry specialist in Asheville, NC and has over 30 years of experience in the medical field. He graduated from Rosalind Franklin University Chicago Medical School in 1990. He is affiliated with medical facilities Erlanger Western Carolina Hospital and Haywood Regional Medical Center. He is accepting new patients.

3.4 Star Rating
Based on 9 reviews 3.4 Star Rating (9 reviews)

Smoky Mountain Foot Clinic

49 McDowell St Asheville, NC 28801

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Dr. Banks' Reviews

Likelihood to recommend Dr. Banks

3.4
9 ratings, 6 with a written review
5 star
56%
56%
4 star
0%
0%
3 star
0%
0%
2 star
22%
22%
1 star
22%
22%

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I’ll just keep the majority of comments to myself. However the receptionist deffinently needs to be more curteous and polite to patients when on the phone and entering for an appointment! My patient survey satisfaction rating would’ve been higher if this one thing wasn’t an issue.
What went well
  • Office environment
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
David Owen in Clyde, NC – Jun 04, 2019
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Dr Banks removes a bunion years ago and I recently came back for a more complicated surgery requiring correction of a deformed bone in my foot (little toe) and removal of a bunion on the big toe of the left foot. Dr Banks is the only podiatrist I trust to do this procedure, and it went perfectly! Dr Banks’ professionalism, bedside manner and caring nature shows his genuine compassion and care for his patients!! I consider myself blessed to live in his practice area!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Greene in Asheville, NC – Dec 05, 2018
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Dr. Banks is caring, practical, and most knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jane Turnipseed in Lake Junaluska, NC – May 21, 2018
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I have seen Dr. Banks and several of his other doctors in his practice. Dr. Banks is a great listener and explains everything appropriately. Very little wait time and very quick visits. Never have felt rushed or unwelcomed. Have been worked in many times without an appointment. He is amazing and so is his staff. The welcome you by name and say goodbye by name. Very friendly and professional environment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Clyde – Apr 20, 2018
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Not a good diagnostician. After a year of seeing him and the loss of two toenails, I saw a dermatologist who dealt with a combination fungal and bacterial infection in my big toes. In fact, although I can’t prove it, I suspect the cellulitis in my lower leg was a product of the poor treatment. A friend of mine saw him for toe pain for which he wanted to operate, turns out it was gout which she managed to diagnose on her own. I would not recommend Dr Banks.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Waynesville, NC – Oct 19, 2017
Sorry we did not meet your needs. We strive to... Read More
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Dr. Banks did surgery on my toes and my toes ache daily and have trouble wearing shoes. Two toes turn up and the rest are crooked. I will never go to this man again and recommend no one else does!! He made the comment to me that yes they were bad but I would just have to live with it.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Evans in Waynesville NC – Oct 06, 2016
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Know Before You Go

About Me

care philosophy

To treat patients as family, providing non surgical care when possible.

biography

Hi,  I grew up in Haywood County.  After attended pharmacy school at the University of North Carolina Chapel Hill, I moved to Chicago to complete podiatric medical school at the Rosalind Franklin School of health sciences.  Residency training was completed at the VA hospital in Baltimore.

  • Podiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baltimore Va Hospital

    Residency Hospital, 1991

  • Rosalind Franklin University Chicago Medical School

    Medical School, 1990
American Board of Foot and Ankle Surgery®
American Board of Foot and Ankle Surgery
- 
Foot Surgery†
†Self designated 

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Locations

Smoky Mountain Foot Clinic

Smoky Mountain Foot Clinic49 McDowell St Asheville, NC 28801
1

Affiliated Hospitals

  • Haywood Regional Medical Center

    262 Leroy George Dr
    Clyde, NC 28721
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • Erlanger Western Carolina Hospital

    3990 E US 64 Alt
    Murphy, NC 28906
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    4% lower than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
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