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Dr. William Jacks, MD

Dr. William Jacks, MD

Family Medicine*

Dr. William Jacks, MD is a family medicine physician in North Las Vegas, NV. He is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 46 reviews 3.8 Star Rating (46 reviews)

Premium Family Care

2031 McDaniel St Ste 250 North Las Vegas, NV 89030
Telehealth available

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Dr. Jacks' Reviews

Likelihood to recommend Dr. Jacks

3.8
46 ratings, 17 with a written review
5 star
61%
61%
4 star
4%
4%
3 star
7%
7%
2 star
7%
7%
1 star
22%
22%

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He is a very, very good doctor, personally I don't change him, he treats you with a lot of professionalism
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michel – Jan 12, 2025
Translated from the original Spanish.
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Dr. Jacks listens to me and we have a good doctor/ patient relationship. Referrals only take a short time to get. The support staff have always been good and helpful in every way for the several years and I do not have any plans to change doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bruce – Dec 14, 2024
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Dr.William is excellent and has been my doctor for more than 15 years, but unfortunately the staff in front do not have experience in treating patients (they do not know what customer services means), it seems as if we were in a welfare office to ask for something free...Today I had an appointment and because I did not have my doctor registered as my main doctor with my insurance, they did not let me see my doctor. My concern is why not check in their system if they are registered as my doctor before the patient arrives for their appointment? They only waste my time, the worst thing is now the second time it happens to me. I'm almost sure the doctors don't realize what's going on with their front staff...
What went well
  • Staff friendliness
What could be improved
No results
2 others found this helpful
Helpful
Oct 12, 2023
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Rather not say
Not a happy patient at all with Dr. Jask's services over the past 3 years. Looking for a new family practitioner, just can't keep going back to a 3rd world physicians office.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Sep 28, 2023
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Great service
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Roberto – Jul 20, 2023
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If there was a zero*that’s how I view is staff!
He needs a whole new staff starting from scheduling, referrals and medical assistance. A patient has to wait more than a month for a referral on top of that the referral is the wrong one and they try to blame it on the insurance that it takes too long, but yet the referral is the wrong, doctor doesn’t know what type of a referral to give out to his patients which is very sad because we depend on doctors to help us out due to their expertise . He does not know what’s is going on in his office. And if he does I can’t believe he is allowing the rudeness going on with his staff. These people are so incompetent, unprofessional on top of that the front and back of the office is dirty, if they don’t like to work with patients, in the medical field or have this place clean. They need to find another career and This office needs to be closed down. Put this in reviews so people can see what’s going on.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
May 27, 2023
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Empathetic, respectful and very good listener.
Dr. William is someone who validates my pain, always listens to my problem, and treats me with professional courtesy. He is a very dedicated professional and knowledgeable about all my questions. Empathetic and very respectful man.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jorge García Ureña – May 25, 2022
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Its always easy to schedule and be sen. Love this office and practice
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Erik – Dec 16, 2021
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Very patient and knowledgeable Doctor ,takes his time with every patient , he listen to you. helped me lower my cholesterol and control my diabetes
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jul 28, 2021
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Dr Jacks is a brilliant physician who cares deeply for his patients and the community. He is compassionate and always takes all the time necessary to listen to his patients. He also performs community service for those who do not have the means to pay for medical care. I highly recommend him. EGM
What went well
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Jan 26, 2020
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I’ve been seeing Dr. Jacks for 7 years and he is such a good doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nov 02, 2019
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I see Dr. Jacks and I am white. I have been seeing him for over a decade and I would not go see any other doctor. He is the BEST!!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Apr 20, 2019
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I have been seeing Dr. Jacks for eleven years. He’s a great doctor that takes the time to talk as well as listen to his patients. He has a wonderful demiener about him. I highly recommend Dr. Jacks and his staff to anyone that is looking for a top notch medical practice. Tony Amodeo
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 13, 2019
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buen doctor
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Feb 20, 2019
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Lack of interest with a touch of arrogance, don't recommend him at all, scheduling horrible, if you are not Mexican you are out of luck.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
John in Las Vegas, NV – Dec 29, 2016
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The doctor is an excellent doctor, however the scheduling part is horrible. I also don't understand how people without appointments get in before I do & that, that I had an appointment. If I call Monday, I won't be able to get in till Wednesday...if that. The staff can be unprofessional at times, talking about personal situations while one is waiting to be checked out.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
No Las Vegas, NV – Oct 12, 2016
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Very personable easy to talk to
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mar 11, 2016
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

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  • St Vincent Mc

    Residency Hospital, 1994
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  • Spanish

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Locations

Premium Family Care

Premium Family Care2031 McDaniel St Ste 250 North Las Vegas, NV 89030
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