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Dr. William O'Connor, MD

Dr. William O'Connor, MD

Neurology*

Dr. William O'Connor, MD is a neurologist in Media, PA. He is affiliated with medical facilities Riddle Memorial Hospital and Crozer-Chester Medical Center. He is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 18 reviews 2.8 Star Rating (18 reviews)

Practice

1088 W Baltimore Pike Ste 2205 Media, PA 19063
Telehealth available

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Dr. O'Connor's Reviews

Likelihood to recommend Dr. O'Connor

2.8
18 ratings, 13 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
56%
56%

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Worth the wait! (especially if case is complex)
Phenomenal. After several years and many neurologists and other doctors, Dr. O'Connor was one of the first to take an extensive history and really listen to my complex symptoms. His willingness to do this with patients is why there is often a long wait to see him - but I felt that it was definitely worth it - especially when so many doctors are unable or unwilling to spend more than 10 minutes with patients. He was willing to 'think outside the box' and consider various potential diagnoses, and order appropriate tests, but also talk about what can be done if no clear answers emerge. He is not arrogant and does not pretend to have all the answers, but practices empathic medicine, something that is becoming rare in today's world where so much is driving by the bottom line. If you don't want to wait, try to schedule early in the day, or bring snacks and something to occupy your time with while you wait!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Melissa – Aug 28, 2024
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VERY happy with my care!!!
I have been seeing Dr. O'Connor for a couple of years now. He has ALWAYS been kind and attentive to my needs. He continues to look for ways to treat my condition and I feel lucky to know him as my Dr.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Jen – Feb 06, 2024
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Terrible follow up
Terrible follow up. I had to call 5 times to get results of my mother's tests. He hadn't read them. What if she had a stroke or some other condition that was sitting on his desk in a report for a month? I would not trust this practice to take care of anyone I love.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jul 08, 2023
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I have been trying to get Dr. Oconner to call my wife's GI Dr since Monday of this week. I left serval messages as my wife is in major stomach pain the GI Dr want to ask Dr Oconner her neurologist a simple question before he changed one of her medications DR. Oconner never called him to date. all the while She is sitting in pain because she could not take the one med because she had a seizure on it and has not slept in 4 days. I explained this to the secretary all 4 times I called his office and she said she would relay the messages. Yet he never called her GI to date . Its like he just does not care or is too bothered to take a phone call. I will calling the center for neuro science Monday to complain directly to his boss Dr David A Thomas. If I had this lack of compassion or service in my job I would have been fired by now.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Frank Bicocchi – Dec 11, 2021
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Been seeing Dr. OConnor for 8 years. 3 nueros before. Not one with the knowledge or patience he has. Or determination to help figure out the issue and get you feeling better. Do you have to wait? Yes. Is it better then being herded in out of most Drs. Offices,not being heard,knowing they don't care? Absolutely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
DKP – Aug 27, 2020
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Doctor doesn't even apologize for being late for almost 2 hours. Didn't seem to care about my condition, answered his phone twice, yawned and then prescribed me some blood work. I was in is office in less than 5 minutes. To top it off, the receptionist had a lot of attitude. I am not going there again.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Aug 12, 2020
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Waited an hour to see him for a scheduled appointment. When I asked the receptionist how much longer, she said it would be at least another 30 to 60 minutes and I should reschedule! I asked if this was normal and she said yes, Dr. O'Connor usually runs at least an hour late for his appointments. I will not be back -- expect a bit more patient consideration.
What went well
No results
What could be improved
  • Office environment
Helpful
Suzanne C. – Jul 28, 2020
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Dr O’Connor is the best. He has been the doctor for four of my family members. We love him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Patte Michel – Jul 10, 2020
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The only way I can describe Dr. O'Connor's office is incompetent. I've been through multiple different doctors trying to find a cause for my symptoms. Called for an appointment and they couldn't get me in for over a month. Fine. I went to the appointment and waited over an hour to be seen. I was told Dr. O'Connor was called down to the ER. Finally saw him and he had no answers for what might be wrong, but ordered a test and a scan anyway. A month later they still hadn't gotten authorization for the scan, but I was able to make an appointment for the test. Except I showed up and was told that the receptionist forgot to hit save when scheduling my appointment so I didn't have one and the doctor wasn't in. Switching neurologists immediately.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Nov 20, 2019
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I accompanied by elderly father to an appointment with Dr. O'Connor. We waited over an hour and a half before we were seen. The office staff was unapologetic and Dr. O'Connor was not apologetic. Dr. O'Connor did not read the chart prior to sitting down with us and was not aware that my father was taking medicine or that there were test results to review. He responded to a text message and yawned multiple times during our visit.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Pittsburgh, PA – Apr 26, 2017
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Dr O'Connor does not care about his patients at all. I was in the middle of speaking about symptoms that were frightening me and he answered his phone without so much as a 'excuse me'. He then went on to tell me the symptoms I have do not concern him. Stupid me went back to him for a follow where he looked at my MRI then walked out of the office for 15 minutes to speak to another patient (who was not even his!) only to come back in and break the news that I have a chronic illness.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Mar 29, 2017
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Dr. O'Connor does not deserve to have the title of 'doctor'. He has zero interest in patient health. My name is Danuta from PA. He dismissed me after consultation having all papers from MRI and CD not reviewing my records at all. In my record I had an 11 mm cyst that was 1 mm from left optic nerve and 1 mm from carotid artery. My suggestion is to run from him. Do not trust this doctor. He has no concern except business. As a patient please share you opinion of doctors on the internet.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Danuta in Garnet Valley, PA – Sep 18, 2016
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He took his time and thoroughly looked over all tests and note
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Mary in Aston, PA – Mar 09, 2016
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About Me

biography

Dr. William O'Connor, MD is a neurologist in Media, PA. He is affiliated with medical facilities Riddle Memorial Hospital and Crozer-Chester Medical Center. He is accepting new patients and telehealth appointments.
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Thomas Jefferson University

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

David A Thomas LTD.1088 W Baltimore Pike Ste 2205 Media, PA 19063
1

Practice

Office1788 Wilmington Pike Ste 100 Glen Mills, PA 19342
2