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Dr. Abigail Jackson, OD

Dr. Abigail Jackson, OD

Optometry

Dr. Abigail Jackson, OD is an optometrist in Omaha, NE. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 92 reviews 4.9 Star Rating (92 reviews)

Practice

4353 Dodge St Omaha, NE 68131
Telehealth available
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Patient Favorite Award

Dr. Jackson is a patient favorite Optometrist

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Dr. Jackson's Reviews

Likelihood to recommend Dr. Jackson

4.9
92 ratings, 75 with a written review
5 star
98%
98%
4 star
1%
1%
3 star
0%
0%
2 star
0%
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1 star
1%
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Great experience
Dr. Jackson was very personable, my check up was a pleasant experience
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 23, 2025
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Excellent Dr. with very knowledgeable skills.
She is very knowledgeable and answers questions in an understandable manner. A very supportive and friendly Dr. I recommend her highly to anyone needing an eye exam. Also, my husband has some cognizant issues, and she and her staff were wonderful, patient and understanding with him. This was very much appreciated.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 15, 2025
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Amazing experience!
My appointment was wonderful and Dr. Jackson and staff were all lovely. Would highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 22, 2025
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Diabetic eye exam
Dr. Jackson was extremely friendly and charismatic. She wanted to know about me, not just my eyes. She explained everything thoroughly in terms that I could understand. She took her time and did not rush through the visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Trina Frisbie – Mar 02, 2025
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Very personable!
Dr. Jackson is always very personable and takes time to relate to you on your level! She is thorough in her examination and explains what she is doing. She also make sure you know any thing you should be watching for in the future!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melissa Hansen – Feb 21, 2025
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Five! Great!
She was pleasant and helpful and explained everything. I like her a lot!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Ann Drape – Feb 01, 2025
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Fantastically fantastic optometrist
I saw Dr. Jackson with an urgent eye injury. She was calm, deliberate and professional! She is truly amazing! She has a gift of empathy, brilliance in her specialty and care for her patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 31, 2025
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Always great to see Dr. Jackson
Dr. Jackson is always cheerful and thorough with her exam. The 2 young ladies I interacted with were also very helpful and kind.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara Bergantzel – Jan 17, 2025
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Dr Abby is fabulous. She is thorough and personable. I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 09, 2025
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Dr. Jackson is always friendly and professional. Her exams are always very thorough and she clearly explains her procedures and health concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 25, 2024
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She is great.
She is a great provider.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 22, 2024
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She goes out of her way to be friendly, caring, and listens intently to any concerns. She also educates throughout the exam. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mr. Holstein – Dec 19, 2024
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Enthusiastic, personable, informative, helpful. Answered all of my questions.
What went well
  • Appointment scheduling
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 12, 2024
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Brilliant
Dr. Jackson explains my diagnosis exam with clarity and never rushes me through the appointment. When your vision is bad and you have someone like Dr. Jackson on your team you can be assured she will take great care of you. I appreciate her thoroughness.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Penny – Dec 09, 2024
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She was awesome
She was very kind and so happy. I would recommend her to all my family and friends
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 05, 2024
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Very friendly, knowledgeable.
I met her for the first time, but she was so joyful yet professional, I was very comfortable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 28, 2024
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Vist
She saw me in two days. She is an amazing doctor
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marletta Patro – Nov 23, 2024
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First Eye Exam in 25 Years
Dr. Jackson was friendly and concise in explaining everything she was using for the eye exam. She put my nerves at ease with her friendly and professional manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 21, 2024
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Very thorough exam and great personality
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 06, 2024
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I was disappointed to learn about my diagnosis
Before my visit yesterday I had enormous respect for Dr. Jackson. I learned that I have Maculer Degeneration in both eyes; she was under the impression that we discussed MD in right eye last year. Yesterday I had a bad shock finding out that both eyes had MD. I wonder now if she found MD in my right eye she didn’t put me on Preser Vision last year.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Karen L. – Nov 01, 2024
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Eye Health Spotlight

About Me

care philosophy

Midwest Eye Care has a long tradition of excellence and community service. In May 2004, Midwest Eye Care received a coveted Integrity Award for Service Excellence from the Heartland Better Business Bureau for our commitment to business ethics and...read more

  • Optometry

  • Cornea & Contact Management

Patient Favorite Award

Dr. Jackson is a patient favorite Optometrist

    Read our methodology

    Focus on Diabetic Macular Edema

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    Locations

    Practice

    Midwest Eye Care PC4353 Dodge St Omaha, NE 68131
    1

    Practice

    Midwest Eye Care PC715 Harmony St Ste 300 Council Bluffs, IA 51503
    2

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