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Amanda Shepard

Amanda Shepard

Audiology

Amanda Shepard is an audiologist in Norwalk, CT.

1 Star Rating
Based on 1 review 1 Star Rating (1 review)

Practice

761 Main Ave Ste 101 Norwalk, CT 06851

Make an Appointment

(203) 845-2244
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Amanda Shepard's Reviews

Likelihood to recommend Amanda Shepard

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1 rating, 1 with written review
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DISHONEST! I had a truly awful experience here when I met with Dr. Shephard who diagnosed me with moderate hearing loss. She recommended hearing aids and told me that my insurance company would pay 100% of the cost. When all was said and done, there turned out to be a $4500 gap between the price United Health Care was willing to pay for the hearing aids and what CT-ENT wanted to collect from me. I went back and forth with CT-ENT for months working with an advocate from UHC who insisted that I had paid all I was obligated to pay based on the contract CT-ENT had signed with United Health Care, but to no avail. At this point, faced with CT-ENT turning my bill over to a collection agency or me paying them the money I do not owe them, I am forced to pay the ridiculous amount of $$$ but with the caveat that I am telling the world about their dishonest practices. At no time was I informed there would be a difference between what insurance would pay and what I would owe them.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Poorer Than I Was – Nov 13, 2019
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About Me

biography

Amanda Shepard is an audiologist in Norwalk, CT.

  • Audiology

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Locations

Practice

Nuvance Health Breast Surgery at the Smilow Breast Center Part of Norwalk Hospital761 Main Ave Ste 101 Norwalk, CT 06851
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