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Amy Upton, FNP-C

Amy Upton, FNP-C

Family Medicine

Amy Upton, FNP-C is a family medicine specialist in Amarillo, TX. She is affiliated with medical facilities Bsa Hospital and Northwest Texas Healthcare System. She is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 22 reviews 3.8 Star Rating (22 reviews)

Amy Upton Family Practice

1901 Medi Park Dr Ste 200 Amarillo, TX 79106
Telehealth available

At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Amy Upton's Reviews

Likelihood to recommend Amy Upton

3.8
22 ratings, 13 with a written review
5 star
68%
68%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
27%
27%

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Most amazing and caring
This office has the most caring staff and Amy is the most dedicated , compassionate I have ever had the pleasure of dealing with
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 14, 2023
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amy upton has been my primary care doctor for 4 in a half years and she is so amazing with me and helps me understand things. let me tell you how my life has changed since coming to amy i used to dread bloodwork and shots being done now its no problem for me. i go into amys office every six months get my checkup done and blood work and everytime i see her shes happy to see me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
will spell – Feb 24, 2021
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Would not recommend her to anyone. Medical charts were falsified & was over pelleted with bioTe pellets. The extreme high levels of testosterone (like over 600) caused me a great amount of hair loss & other issues.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Aug 08, 2019
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Dr. Amy is the best. She’s easy to talk to and she offers great feedback. You never feel like you’re wasting her time, like so many doctors make you feel. I would recommend her to any of my friends or family or to anyone that’s just tired of feeling like your doctor is doing you a favor by seeing you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chery McLemore in Amarillo , TX – Jan 16, 2019
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There is no actual doctor in the office. Each time I've been, I was given a z-pack and told to go get some Alka Seltzer.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Oct 11, 2018
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Amazing care!! I tried the pellet and let me tell you!! It only took about a week to see an awesome change! I have more energy, more clarity and feel just amazing! At my followup appt for blood work the labs came back and they explained them to me so I would understand. There is no denying that they are a wonderful medical practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Matthew in Amarillo, TX – Jun 21, 2017
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Amy is, by far, the best doctor I have ever gone to. Not only is Amy amazing, but her staff is as well. They are good about making you feel at home. It makes me feel completely not nervous, and this is coming from someone who fears doctor visits! I never had to wait long, and they all had answers for any questions I had. 10/10 would go again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Michael in Amarillo, TX – Jan 05, 2017
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Never have a been to a doctors office and actually had so much fun. The staff is friendly, do everything they can, to help me and make me feel at home and comfortible. The front desk is friendly, the back staff is kind and curtious, and Amy really knows here stuff. I would recommend her to anyone.
What went well
No results
What could be improved
No results
Helpful
Roger in Amarillo, TX – Jan 05, 2017
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Dr. Amy Upton is extremely rude and unprofessional. She has no patience with children. She did not seem to care about our concerns about my son after he has already been diagnosed as having a processing sensory disorder and Mild autism. She kept a look of disgust on her face as she said" obviously there's behavioral issues". She did not seem to care about my son or our family at all. She did not even do the routine checkup such as looking in the ears or throat. He was not treated like a patient
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Tish in Amarillo, TX – Dec 16, 2016
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Absolutely the worst staff ever. I have never been to a doctors office where it takes over 2 weeks to get a medication. Not once but twice. I'm still waiting on another one. I called and it was supposed to be taken care of that's what i was told and days later I'm still waiting. I takes weeks to even get an answer or a call back from the office. They are disorganized and don't have it together. Amy is great but getting through the red tape is he'll to get to her.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Suzy in Amarillo, TX – Nov 05, 2016
Please contact me at the office, and I will... Read More
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She and het staff have a heart for the patient. Amy goes above and beyond the call of duty. This lady is the real deal. Wouldn't go anywhere else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
James. Errington in Amarillo, TX – Jun 25, 2016
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Finally found someone who cares about the health and well being of there patients! I can't thank you enough, Amy and All the staff your treated like friend and family . ! First time in 10 yrs I have found a Dr office that works as well as this one does !! Thank Thank You !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Johnna in Amarillo, TX – Apr 27, 2016
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I would highly recommend Amy to anyone needing a good physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Daryn J. Bonnett in Brookshire, TX – Feb 12, 2016
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Leave a review

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About Me

care philosophy

Come as a guest, leave as a friend.

biography

I grew up in Amarillo and love serving that people of this area. Our clinic tries to bring an at home feel to health care. 
  • Family Medicine

  • Nursing (Nurse Practitioner)

  • Multiple Practice Amarillo Texas

    Internship Hospital, 2010
  • English

  • Laotian

Online Care for Prescription Refills (Sponsored)

Locations

Amy Upton Family Practice

Amy Upton Family Practice1901 Medi Park Dr Ste 200 Amarillo, TX 79106
1

Practice

Office6111 W Amarillo Blvd Amarillo, TX 79106
2

Affiliated Hospitals

  • Bsa Hospital

    1600 Wallace Blvd
    Amarillo, TX 79106
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Northwest Texas Healthcare System

    1501 S Coulter St
    Amarillo, TX 79106

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    74%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality