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Anna Shurmatz, LCSW

Anna Shurmatz, LCSW

Social Work

Anna Shurmatz, LCSW is a social worker in Buffalo, NY. She is accepting telehealth appointments.

4.3 Star Rating
Based on 17 reviews 4.3 Star Rating (17 reviews)

Practice

2495 Main St Ste 418 Buffalo, NY 14214
Telehealth available

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At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Anna Shurmatz's Reviews

Likelihood to recommend Anna Shurmatz

4.3
17 ratings, 13 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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DO NOT GO HERE!!
I would not recommend this place to anyone! I had a terrible experience with Kelly Rau. She was very unprofessional and very rude! And when I tried to address the problem with her boss Anna, it was disregarded and not addressed. So please do not go here! People that go to counseling need help from considerate, respectful people and trust me you will not get that here! From Kelsey B
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 14, 2024
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DO NOT GO HERE!!!
We had the most unpleasant experience with a counseling office. My daughter had Kelly Rau as her counselor and she was the most unprofessional and rudest counselor we ever had. We also reached out to Anna Shurmatz about this but she disregarded the whole problem. For anyone looking for a counseling office you know how hard it is that you need someone who is kind and compassionate and this is truly not the place! This is not the place to go if you need help.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Kelsey B – Sep 25, 2024
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She is extremely good at seeing what the actual problem is and mapping out how to get out of the pit. I know she has a big group of therapists now, but she’s been my therapist for years and I’ve had a wonderful experience with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Mar 13, 2024
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Anna is so easy to trust, and she is an expert on complex PTSD. She healed me to heal from debilitating anxiety and flashbacks.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
8 others found this helpful
Helpful
Mar 07, 2024
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outstanding
I saw Anna years ago at Spectrum, and she quite literally saved my life with EMDR. I called her practice for couples counseling recently, and we have found Rich to be extremely helpful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
Apr 19, 2023
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Amazing
Everything about this counselor is wonderful. We did EMDR and I feel like she gave me back my life.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
Apr 19, 2023
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Anna is a rock star! I have seen here for about three years (COVID really walloped my anxiety) and I have referred many friends and family to her practice; they all have had great experiences too. She is an expert in the treatment of trauma, and has created a huge organization of people who really care about mental health treatment. I was really reluctant to get therapy because I am also a therapist in WNY but I am SO grateful to Anna and the other therapists.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
17 others found this helpful
Helpful
Alice – Apr 11, 2023
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I saw Anna in 2020 and my daughter now sees one of the therapists at Shurmatz Counseling. I have had a fantastic experience both for myself and for my ten year old.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Apr 11, 2023
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VERY helpful!
I recently went to counseling because I am a new empty nester. I am recently retired and my youngest child moved out for good.Its just me and my husband now and it hit me hard.Shurmatz counseling really helped me to adjust (coping skills) to this change! All the staff was friendly and knowledgeable. This empty nester feels solo much better!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
Jane F. – Apr 07, 2023
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Excellent Practice for All
I highly recommend Anna for all your counseling needs. She is very good at what she does. She cares about her patients and listens with effective strategies that work. I thank her for all her help she gives me and I highly recommend her and her practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Apr 07, 2023
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Anna may not be the problem, but the rest of her staff leaves a lot to be desired.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Concerned Citizen – Apr 07, 2023
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I worked with Anna for an extended period of time after my divorce, and recently referred a friend to her practice. "More than one thing is always true" still echos in my head! In all seriousness, she is the most authentic, genuinely wonderful woman who has an obvious passion for what she does.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
16 others found this helpful
Helpful
Jan 23, 2022
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Anna is extremely knowledgeable, very dedicated and patient! She holds a deep understanding about trauma and the effects it has on an individual and is able to help you develop the skills necessary to heal and develop a stronger sense of self! I am thankful to have her support and assistance to work through my trauma.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
24 others found this helpful
Helpful
Buffalo, NY – Jul 13, 2016
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About Me

biography

Anna Shurmatz, LCSW is a social worker in Buffalo, NY. She is accepting telehealth appointments.
  • Social Work

  • Clinical Social Work

Locations

Practice

Anna Shurmatz LLC2495 Main St Ste 418 Buffalo, NY 14214
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