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Dr. Ashley Tholen, OD

Dr. Ashley Tholen, OD

Optometry

Dr. Ashley Tholen, OD is an optometrist in Iowa City, IA. She is affiliated with Iowa Health Care.

4.8 Star Rating
Based on 31 reviews 4.8 Star Rating (31 reviews)

Practice

200 Hawkins Dr Iowa City, IA 52242

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Dr. Tholen's Reviews

Likelihood to recommend Dr. Tholen

4.8
31 ratings, 23 with a written review
5 star
94%
94%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
3%
3%

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Soft spoken and dishonest. Not to be trusted in any respect. Performed services and billed for them without parent permission ... jeopardized my child's vision.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 15, 2019
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I Saw Dr Tholen for my annual medical eye exam and she was very thorough, clear in explaining things and reassuring. I’ll definitely visit her again for my ongoing care. Very impressed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brad Norg in Zeeland, Mi 49464 – May 18, 2018
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This was my 5 year old Daughter's first eye appointment and Dr Tholen was amazing! Dr Tholen connected with her, talked to her like a person (instead of just talking to mom and dad), helped her understand what was going on, and asked questions in a way that made them simple to answer and made my daughter comfortable. As we walked about the door of MI Optical, my daughter says “Momma, that was Awesome!” I couldn’t agree more!!!
What went well
No results
What could be improved
No results
Helpful
May 17, 2018
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Never had an eye exam and you made it stress free, informative and put my mind at ease! Professional and friendly staff all around.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Walker – May 10, 2018
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This was my first time using GRO (Holland location), and I’ll tell ya, I wish I would’ve come here sooner. The staff was wonderful. So friendly, caring and concerned. I had a concerning issue with my eyes (double vision, one eye going crossed, etc) that’s been happening more and more frequently over the last few months. When it happened again today, I called the office and the got me an appt right away. I saw dr. Ashley Tholen, and I could not say better things about her. She was so kind and pro
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tara Alman in Holland, Mi – Apr 20, 2018
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Dr.Tholen was great. Would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 05, 2018
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Was there due to metal in my eye. She took great care of me. I would for sure request her if I need to go back for any reason.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anthony Smith in Grand Rapids – Apr 01, 2018
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Was very impressed with Dr. Tholen’s thoroughness. Great demeanor and chair side manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 21, 2018
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My time with Dr. Tholen was exceptional. She answers all my questions when she did my exam. certainly would recommend her to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert Henning in Comstock Park Mi. – Mar 02, 2018
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This was my first visit with Dr. Tholen and I have no complaints. She seeemed knowledgeable, efficient, and answered my questions with ease. If I have the same satisfactory experience at another time, I would likely give her 5 stars!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 02, 2018
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Thourogh exam, excellent rapport, listens to patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ed in Grand Rapids, MI – Feb 28, 2018
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Dr. T is about as cool as they come! Kind, considerate, very smart , and really quite pretty too. If you need someone to look into your eyes these are all great qualities
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
James Speerstra in Lowell – Feb 18, 2018
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I had a very good appointment yesterday with Dr. Tholen. She was very friendly and took her time with my exam. She answered my questions so I could understand. I would definitely recommend her to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan in Newaygo – Feb 08, 2018
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My visit with Dr. Tholen was perfect. She is professional and welcoming. Explained all my eye issues with ease and we even had some time to get to know each other and share some common interests.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ellen in Grand Rapids – Feb 04, 2018
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She was very nice!! Very friendly!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 30, 2018
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A very sweet and great doc! She answered all of my questions and went out of her way to make sure I understood all of my options with my eye care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 29, 2018
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Very helpful for me as a new glasses wearer. Answered all my questions and helped me understand everything. All around great experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 25, 2018
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Dr Tholen was great - she took time to learn about my eye history and gave good recommendations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 13, 2018
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It was the first time that I'd met Dr. Tholen. She was very personable and knowledgeable. She did a great job explaining the procedures as well as the options available to me. I felt very comfortable around her and trusted her expertise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa Carlstrom in Grand Rapids – Dec 30, 2017
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Dr. Ashley Tholen is a thorough and professional. She is extremely knowledgeable in her field and projects confidence to her patience. I appreciated how she efficiently communicated to both myself and my Primary Physician her findings. I was able to follow through with her help.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Luanne in Wyoming – Dec 29, 2017
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About Me

biography

Dr. Ashley Tholen, OD is an optometrist in Iowa City, IA. She is affiliated with Iowa Health Care.
  • Optometry

  • English

  • German

Locations

Practice

University of Iowa Stead Family Children's Hospital200 Hawkins Dr Iowa City, IA 52242
1

Affiliated Hospitals

  • Iowa Health Care

    200 Hawkins Dr
    Iowa City, IA 52242
    Recipient of 8
    hospital awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
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