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Dr. Brooke Penny, DPT

Dr. Brooke Penny, DPT

Physical Therapy

Dr. Brooke Penny, DPT is a physical therapist in New Boston, TX.

1 Star Rating
Based on 2 reviews 1 Star Rating (2 reviews)

Practice

303 N Center St New Boston, TX 75570

Make an Appointment

(903) 628-7700
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Dr. Penny's Reviews

Likelihood to recommend Dr. Penny

1.0
2 ratings, 2 with a written review
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Just goes through the motions with patients
Online shopping at Christmas time while I was on the table. Said she had no internet at home & she was looking for something for her Mom. She would leave the room while I was on the table. Once for about 20 minutes to go to the parking lot to look at a dog of another patient. When she returned she said session was over I could leave. She then left the room with no assistance getting up & off the table. My walker was parked across the room. Seems at times she was going through the motions of helping, very detached. I always felt I was more of an inconvenience than a patient needing help. Also said (since I was there for a left TKA & would be having a second one) that the second one did not do as well as the first one. This was said in front of other pts & another female Physical Therapist. For this reason & many more I chose to go to another clinic for my right TKA & they are amazing. I did not need the negativity from this Physical Therapist. I was afraid I would get her again.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 12, 2023
×Post a ResponseAre you Dr. Penny?
She does not need to be a doctor. Not caring at all. Terrible attitude and extremely rude.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
Oct 25, 2020
×Post a ResponseAre you Dr. Penny?

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Know Before You Go

About Me

biography

Dr. Brooke Penny, DPT is a physical therapist in New Boston, TX.

  • Physical Therapy

Focus on Uncontrolled Emotions

Locations

Practice

Mount Pleasant Physical Therapy PC303 N Center St New Boston, TX 75570
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