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Candace Lankford, PMHNP-BC

Candace Lankford, PMHNP-BC

Nursing (Nurse Practitioner)

Candace Lankford, PMHNP-BC is a nurse practitioner in Virginia Beach, VA.

1 Star Rating
Based on 5 reviews 1 Star Rating (5 reviews)

Ocean Psychiatric Group PC

770 Lynnhaven Pkwy Virginia Beach, VA 23452

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Candace Lankford's Reviews

Likelihood to recommend Candace Lankford

1.0
5 ratings, 4 with a written review
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Terrible doctor and person.
Telehealth
Terrible doctor and person. She was rude and mean. Did nothing but ask five standard questions each appointment and refill same prescriptions each appointment. She often made mistakes on prescriptions. The appointments lasted maybe 10 minutes, but she billed my insurance for much longer appointments. Also billed me for several no-shows which I had rescheduled ahead of time in the required amount of time. The Ocean Psychiatric Associates practice and billing department was also the worst. Never answered the phone or returned voicemail. Never answered the online portal messages. Would not fix my bill when I proved I had already paid or shouldn't have been billed for a no-show.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
LJ – Feb 21, 2024
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Terrible doctor and person. She was rude and mean. Did nothing but ask five standard questions each appointment and refill same prescriptions each appointment. She often made mistakes on prescriptions. The appointments lasted maybe 10 minutes, but she billed my insurance for much longer appointments. Also billed me for several no-shows which I had rescheduled ahead of time in the required amount of time. The Ocean Psychiatric Associates practice and billing department was also the worst. Never answered the phone or returned voicemail. Never answered the online portal messages. Would not fix my bill when I proved I had already paid or shouldn't have been billed for a no-show.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
LJ – Feb 21, 2024
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Absolute worst therapeutic environment. Save your time and do yourself a favor by finding someone else more suitable for working in healthCARE. If you want to be treated like a criminal then one you’ve find the right practitioner. Never in my 15 + years with over 10 doctors have I ever been treated with such disregard.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 21, 2023
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My Doctor I had been seeing retired. I basically got handed off to Langford. She does not listen to hear. She doesn’t listen very much at all. After surgery and the death of my parent I really needed a listener. She did nothing but try to drop all my medications. She also has horrible receptionists. Twice a year when we jump ahead in time and fall back in time, the receptionists forgot to change their office schedule and had to reschedule. Ever since they moved and Dr. Dileo retired, the practice has declined in organization and manners.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 24, 2023
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About Me

biography

Candace Lankford, PMHNP-BC is a nurse practitioner in Virginia Beach, VA.
  • Nursing (Nurse Practitioner)

  • Psychiatric Nursing (Nurse Practitioner)

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Locations

Ocean Psychiatric Group PC

Ocean Psychiatric Group770 Lynnhaven Pkwy Virginia Beach, VA 23452
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