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Dr. Carol Bongo, PSY.D

Dr. Carol Bongo, PSY.D

Psychology

Dr. Carol Bongo, PSY.D is a psychologist in Cheyenne, WY.

3.5 Star Rating
Based on 8 reviews 3.5 Star Rating (8 reviews)

Practice

2909 Bent Ave Cheyenne, WY 82001

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At a Glance

  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Bongo's Reviews

Likelihood to recommend Dr. Bongo

3.5
8 ratings, 6 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Awesome,
Dr Bongo, is very helpful, and very accurate in evaluation on me ,witch i did not even realize myself. I would suggest people to go to her. Thanks Dr Bongo
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Apr 15, 2025
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Nothing but good things!
I had a psych eval for my gastric surgery! I’ll admit I was so anxious because of the therapy I’d been through before! Dr. Bongo made it super easy to relax and ask questions when I needed to. I have already talked to multiple people and recommended her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shaggma – Apr 06, 2025
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My mom left Dr. Bongo's office and immediately called me in tears. She reported the doctor was rude and abrupt in her approach, pushing my mother for details about her childhood traumas and making judgement statements rather than listening for my mom's opinion on her life events. My mother is familiar with mental health treatment and I myself am a therapist; it sounds like Dr. Bongo does not know how or chooses to not treat every client/patient from an ethical and compassionate stance. She belittled my mother and chastised her for forgetting her glasses in the car and for answering a question incorrectly--this is not how you should treat any human, let alone someone who has multiple medical concerns that cause her to be forgetful and confused at time. I'm really disappointed to hear about this incident and we will be looking for further treatment elsewhere. According to my mother's experience, this is not a safe space to be emotionally vulnerable.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 30, 2019
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Rude and very unhelpful
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 13, 2019
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Dr. Bongo has helped me to sift through the things in myself which had been blocking me. Her approach is gentle and yet she encourages and motivates personal growth. I am so grateful I found her! My life has progressively changed for the better and I am now living as a free and happy human today. I would absolutely recommend Dr. Bongo to friends and family who are suffering.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheyenne, WY – Jul 18, 2017
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I absolutely love her approach. Each session we accomplish something and we get down to the nitty gritty. She's compassionate and really pays attention to how you're feeling. She will go at your pace. She's just absolutely incredible and I would suggest anyone to go see her.
What went well
No results
What could be improved
No results
Helpful
Cheyenne, WY – Jul 12, 2017
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About Me

biography

Dr. Carol Bongo, PSY.D is a psychologist in Cheyenne, WY.
  • Psychology

  • Argosy University Of Honolulu Clinical Psychology

    2005
  • University Of Wyoming Counseling Center

    Residency Hospital, 2005
  • Southern Louisiana Internship Consortium

    Internship Hospital, 2004
  • University Of Hawaii At Manoa

    Undergraduate School, 2000

Locations

Practice

Anna M Russell LCSW PC2909 Bent Ave Cheyenne, WY 82001
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