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Colleen Cox, MSN

Colleen Cox, MSN

Family Medicine

Colleen Cox, MSN is a family medicine specialist in Phoenix, AZ. She graduated from University of cincinnati in 2013. She is accepting new patients and telehealth appointments.

1.9 Star Rating
Based on 9 reviews 1.9 Star Rating (9 reviews)

Practice

4212 N 16th St Bldg 5 Phoenix, AZ 85016
Telehealth available

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Colleen Cox's Reviews

Likelihood to recommend Colleen Cox

1.9
9 ratings, 7 with a written review
5 star
22%
22%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
78%
78%

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When I ended up in the emergency room, she shamed me for going there, which was super strange. Told me we’re all going to die anyway. Well, even if we’re all going to die anyway, I want to live my life as healthy as possible while I’m still alive and I want to figure out why I’m not feeling well so that I can get well, and that’s why I’m seeing her in the first place! Big mistake, she traumatized me instead! She started off super caring, too, so this sudden change in face threw me for a loop!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Mar 03, 2018
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Jekyll & Hyde. At first, I thought she was exceptional, she seemed really kind, concerned, and caring, plus she took the time to answer my questions, but then all of a sudden during my 4th or 5th visit, she turned into a super mean, moody, nasty, guilt-tripping, shaming nightmare! I would prefer to know who I'm dealing with from the get-go, than to get my mind messed with, thinking she was on my side, my health advocate, only to see her true colors after gaining my trust. Very disturbing!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Mar 03, 2018
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Terrible bedside manner with no real care for her patients.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
kailua kona, hi – Dec 01, 2017
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Claims she will try to help you with your health concerns, then gives up on you. Talks the talk, yet doesn't walk the walk. Goes from appearing to be concerned to being threatening. Doesn't follow up on referrals she has sent or insurance decisions she has received, then blames the patient when she (or incompetent staff members) make mistakes effecting the patient's health. Makes up multiple excuses for lack of follow through. Doesn't have accountability for actions/lack thereof.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jun 18, 2016
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She had time for me and made me feel like I was her only patient. She didn't just stop with that's ok your on this medication or that this is what happens as you get older,she ran test and found that the medications I was on were not the right one or the right dose! I recommend her to everyone I know!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2016
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Moody. Sometimes very nice, sometimes very shaming and guilt-tripping.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Kailua Kona, HI – Mar 02, 2016
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Starts off good, then drops the ball.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Kailua Kona, HI – Feb 19, 2016
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About Me

biography

Colleen Cox, MSN is a family medicine specialist in Phoenix, AZ. She graduated from University of cincinnati in 2013. She is accepting new patients and telehealth appointments.
  • Family Medicine

  • Pediatrics

  • Urgent Care Medicine

  • Women's Health Medicine

  • Urgent Care Medicine (Nurse Practitioner)

  • University Of Cincinnati

    Medical School, 2013
  • Colorado Mesa University

    Undergraduate School, 2006

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Locations

Practice

Phoenix Indian Medical Center4212 N 16th St Bldg 5 Phoenix, AZ 85016
1
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: closed
    • Wed: closed
    • Thu: closed
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions