Cynthia Kusler, FNP

I've been seeing Cynthia Kusler for at least 7 years. I find her to be well educated and thorough during my visits. Ms. Kusler is a friendly and compassionate woman who is actually concerned about overall health. She is a great listener who is efficient and engaging. The front desk staff at her new location on W. Harvard leave something to be desired. In my opinion, the reception staff lack basic customer skills. They are not welcoming or eager to help people. Many are confused about how to do their jobs and don't smile unless they're sharing stories with their coworkers. Of course, time with Ms. Kusler is worth it, which is why she earned five stars from me.

She wasn't very friendly to me. She seemed to have an attitude (like she was better than me)

I like Cynthia, very easy to talk to, she listens and gives you the time you need without feeling pressured to wrap it up. She has a computer scribe, which leaves her free to pay attention to her patients, not her computer. She knows her stuff.