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Dr. Dale Capela, DC

Dr. Dale Capela, DC

Chiropractic

Dr. Dale Capela, DC is a chiropractor in Wooster, OH.

2.6 Star Rating
Based on 10 reviews 2.6 Star Rating (10 reviews)

Practice

5225 Cleveland Rd Ste A Wooster, OH 44691

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Dr. Capela's Reviews

Likelihood to recommend Dr. Capela

2.6
10 ratings, 6 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Aggressive Sales Tactics & Rude Doctor
The office is decorated nice and the front desk staff was inviting but that's where the compliments end... The "doctor" pushed long-term appointments and couldn't give my family a time frame when our backs would be realigned. The financial person was trying to pressure us into a long term plan and wanted us to pay over 1k upfront. We also realized they are antivaxxers and used outdated medical theories. Definitely dodged a bullet...
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Smith Family – Nov 19, 2022
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We are a family of 6 and have been loyal customers for 8 years. It is a great service at a very fair price. I have been to the other chiropractors in town and would consider Complete Chiropractic to be the best choice by far. How appointments work is somewhat untraditional but once you understand how they work and when to go, wait times are minimal. Dr. Dale truly cares for your family's well being and has on multiple occasions gone over and above to care for our family. Additionally, the improvements that I have personally experienced include better range of motion, decreased pain, and I haven't gotten sick in years.
What went well
  • Office environment
  • Appointment scheduling
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michael Still – Aug 27, 2021
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All he cares about is money money money. Him and the financial lady pressure and corner you into setting up stuff you aren't comfortable doing and WILL NOT take no for an answer. They asked me if I wanted my money back because I don't believe in and agree with chiropractics in general, and I'm just like ???
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Olivia Endsley – Jun 18, 2021
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The cost for this amazing service would be cheap at twice the price! Walked in there ten years ago on crutches and left dancing. No crunching or being twisted like a pretzel. Just gentle manipulations have left me pain free. I have been going there every week for ten years and just signed up for another!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave in Marshallville, OH – Jun 06, 2018
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Beautiful office. Poor chiropractor. Pressured by sales staff to sign long term contracts. Dr Capela is a slick businessman and talks a good game but the lacks the skill, ethics, and genuine compassion that I have found elsewhere.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Ann in Wooster Ohio – Apr 05, 2017
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He doesn't meet with his patients to go over X-rays. His office staff does that. And I was told I needed to go 3 times per week for 3 months, then 2 times per week for 9 months. It would've cost a fortune. And I saw no improvement after 3 months.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Sherry Eichelberger in Jeromesville – Oct 08, 2015
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About Me

care philosophy

Since opening Complete Chiropractic Life Center in September of 1998 Dr Capela has been blessed to turn the power back on for thousands of people in Wooster and the surrounding communities Dr Capela states that Complete Chiropractic Life Center...read more
  • Chiropractic

Locations

Practice

Complete Chiropractic Life Center5225 Cleveland Rd Ste A Wooster, OH 44691
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