Dr. Debra Shim, OD

Terrible 1st visit. Dr cancelled 1 hour before appointment with a text to the wrong person and then wanted me and my son to reschedule 2 months later. We had already waited 2 months for this appointment!!!

I'm not sure if they're still in business. No return emails.

Three weeks ago I stopped by on a Friday morning to request a last minute same day appt because something was wrong with one of my eyes (this was day 3 of deteriorating condition). The front desk staff was super understanding that I needed help right away and were able to squeeze me in due to a tardy patient (many thanks to whomever ran late that morning). As usual, Dr Shim was gentle & personable. She prescribed medication that worked for me in the past. Unfortunately it did not work for me this time and got worse. After sending a picture of my eye Monday morning I was immediately called by the office staff and referred to a different specialist since Dr Shim wouldn’t be there until the afternoon. They called two different specialists to find someone that would see me that day. Grateful for the referral and seen same day, I was placed on different medication. I felt better within 24 hours. I am grateful to Dr Shim, her staff, & community of specialists she refers to!

The staff was great, and Dr. Shim was excellent. She was very patient with my 17 month old son. She spent a lot of time talking to me and answering my questions.

Couldn’t seem to get my prescriptions correct (glasses and contacts) In the end I spent a lot of time and money with no resolve. Time to move on. There are many options out there.

Dr. Shim is very caring and detail oriented. She goes above and beyond for her patients!