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Dr. Ellen Butts, OD

Dr. Ellen Butts, OD

Optometry

Dr. Ellen Butts, OD is an optometrist in Monroeville, PA. She is accepting new patients.

3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)

Practice

125 Daugherty Dr Monroeville, PA 15146

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Dr. Butts' Reviews

Likelihood to recommend Dr. Butts

3.9
7 ratings, 7 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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patient, informative and follows through
My daughter is a young woman with many developmental challenges. Dr. Butts was patient, thorough and more helpful than any other eye doctor we have seen. My daughter cannot participate in a typical vision and eye health assessment. After patiently interacting with my daughter in as best exam that can be given, Dr. Butts explained the process for getting a more accurate vision and eye health assessment; something I have attempted to get for the past three years. More importantly - she followed through on getting it done!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
Helpful
Jun 14, 2024
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Glasses that give you headaches
I went to see Dr. Butts for help improving my vision which is in decline. I have a severe astigmatism and am very unhappy with my current glasses. She wrote me a script for reading and distance. The reading glasses needed an adjustment as they were too strong and making me seasick and giving me headaches. She did not revise the glasses but instead told me to go to lens crafters because they had some special type of lens??? I have never had a Dr. not take care of a script that was not working and revise the pair. She showed zero compassion or interest in helping me get a pair of working glasses...which I had already paid her for. She also insinuated that the decline in my vision was because of my age? I'm only 47! This office is a complete rip-off, they are very nice and friendly until you need real help.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Half Blind Lady – Aug 02, 2023
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EXCELLENT EYE DR.
FANTASTIC EXPERIENCE. SHE IS VERY KNOWLEDGEABLE ABOUT EYE AND OTHER DISEASES. I HAVE NEVER MEET SOMEONE SO COMPETENT. HER BEDSIDE MANNES IS A BREATH OF FRESH AIR IN THIS RECENT CLIMATE OF INCOMPETENCE
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
ALISON BARNETT M.D. – Feb 22, 2023
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Unprofessional
Dr. Butts is very unprofessional, ignorant and inpatient. She missed out important information that should be written into your medical records after your visit.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Oct 27, 2022
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Friendly, thorough, patient.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 13, 2021
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dr butts was fantastic I have had a lot of bad visits with eye doctors lately and she treated me great explained everything to me understood my nervousness helped me fill relaxed and answered all my questions will gladly recommend her to anyone who asks
What went well
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
steve robinson – Mar 03, 2020
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Dr. Butts is a very caring person. She took the time to examine my wife and was pleasant the whole time. She goes the extra mile to make sure the patient leaves satisfied.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
2 others found this helpful
Helpful
Rose Kirby in Hialeah, FL – Oct 19, 2018
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About Me

biography

Dr. Ellen Butts, OD is an optometrist in Monroeville, PA. She is accepting new patients.
  • Optometry

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Locations

Practice

UPMC Monroeville Surgery Ctr125 Daugherty Dr Monroeville, PA 15146
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Upp Dept of Ophthalmology203 Lothrop St Fl 7 Pittsburgh, PA 15213
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UPMC Mercy Outpatient Pharmacy1622 Locust St Pittsburgh, PA 15219
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Practice

Office3606 Forbes Ave Pittsburgh, PA 15213
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