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Dr. Eric Donaghy, OD

Dr. Eric Donaghy, OD

Optometry

Dr. Eric Donaghy, OD is an optometrist in Naples, FL. He is accepting new patients.

3.4 Star Rating
Based on 7 reviews 3.4 Star Rating (7 reviews)

Practice

1435 Immokalee Rd Naples, FL 34110
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Dr. Donaghy's Reviews

Likelihood to recommend Dr. Donaghy

3.4
7 ratings, 6 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
14%
14%
1 star
29%
29%

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Excellent care and followup. Great staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rick T – Nov 17, 2024
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Office Staff is horrible
I went in for my annual exam with Dr. Donaghy on 10/24. He said they would order me a trial pair of contacts. I got the call a week later they were in so I picked them up. They were not the right pair. My husband stopped in because no one in there office picked up there phones that day. They said they ordered the wrong pair and would have to reorder them. It has been almost a month and I still do not have a trial pair. I'm not sure these are going to work!!!! I have called to find out status of the trial pair and they can't give me a date on when to expect them. I'm beyond frustrated. The staff I have dealt with have no customer service skills and barely acknowledge the patients.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Nov 15, 2022
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I see Dr Donaghy for my annual eye visits. He has a very nice bedside manner and I have never had an issues. Highly recommend
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Jul 09, 2021
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Absolutely the worst. I made an appointment with All Saints Eye Care because they were on the list of providers by my vision insurance and they were close to home. I wish I had checked their reviews first because I now see that they have a horrible reputation. The office staff is completely incompetent, the right hand doesn't know what the left hand is doing. The technical staff does not wear their masks properly, most cover only their mouth but one actually used her mask as a chin mask. In this environment of Covid-19, I expect medical offices to follow protocol but they do not. I've now had 3 different trial contact lenses and none of them are the correct prescription. I've decided to have an exam with another doctor which I will have to pay out of pocket for since this incompetent office already ran it through my insurance. I could go into detail about their incompetence but I'll just leave it at please do yourself a favor and go somewhere else.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jun 30, 2020
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Excellent vision Examination Very thorough and really took His time. Highly recommend
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Sep 05, 2019
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I see Dr.Donaghy yearly for my eye exams and I'm always fitted perfectly for contacts and glasses, he's so patient and listens carefully to my complaints. I've never seen better!!! Plus every time I've had an emergency I've called the office and have been seen the same day with little to no wait.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Katie Alfonso in Naples, FL – May 09, 2017
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About Me

biography

Dr. Eric Donaghy, OD is an optometrist in Naples, FL. He is accepting new patients.
  • Optometry

Focus on Diabetic Macular Edema

Locations

Practice

Unavail1435 Immokalee Rd Naples, FL 34110
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
  • Directions

Practice

Eye Consultants of Bonita Springs PLLC24820 Burnt Pine Dr Ste 4 Bonita Springs, FL 34134
2