Dr. Fredi Prochoda, NP
Psychiatry
Dr. Fredi Prochoda, NP is a psychiatry specialist in Greenwood Village, CO. She is accepting new patients and telehealth appointments.
3.1 Star Rating
Based on 26 reviews 3.1 Star Rating (26 reviews)
Bestmind Behavioral Health
6950 E Belleview Ave Ste 300 Greenwood Village, CO 80111Telehealth available
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At a Glance
- Offers TelehealthThis doctor offers telehealth appointments. Schedule an appointment.
- Low Wait TimesPatients are usually seen in 10 minutes or less.
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Dr. Prochoda's Reviews
Likelihood to recommend Dr. Prochoda
3.1
26 ratings, 9 with a written review
| 5 star | 38% | 38% |
| 4 star | 15% | 15% |
| 3 star | 0% | 0% |
| 2 star | 8% | 8% |
| 1 star | 38% | 38% |
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Dr. Procota comes from a defensive position each time I visit her. She s more concerned with covering her asks against policies she doesn't understand nor explain. She shows little to no compassion or understanding of my disorder. She took me off the medication that's worked for me for 29+ years, then prescribed medications my insurance wouldn't cover, leaving me completely unmedicated and socially paralyzed. She was more concerned with my A1C level than my anxiety disorder.No.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Lisa Humble in Salida, CO – Mar 10, 2017
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I feel this,provider is a wolf in sheep's clothing and I have numerous concerns about her practice. I am aware of three other clients who have felt the same way and removed loved ones from her care. I further feel, on a personal level, that she has made significant errors in medications and has shown abject apathy in responding to these.
What went well
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Colorado Springs, CO – Mar 05, 2017
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Dr. Prochoda cares more about her policies than her patients. For a doctor that works with people with mental illness, Dr. Prochoda displays little compassion for their situation. She also, cares little about the families of these patients that must work and also get their mentally ill family member to many appointments. My family is very disappointed in our treatment by Dr. Prochoda and her office.
What went well
- Office environment
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Colorado Springs, CO – Jan 20, 2017
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I appreciate this individuals knowledge as previous experiences with the only medicaid contractor in Colorado Springs were just scripted same 8 questions and then you left and the appointments there were only about 15 minutes. At this office I had an hour session and was pleased to be heard, if you can make the drive it is definitely worthwhile.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mike in Colorado Springs, CO – Jan 13, 2017
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I would like to add that if anyone is in crisis or need of immediate help, please seek out one of the 24 hour mental health services. Dr. Fredi is great for maintaining and adjusting treatment plans BUT, she is not an emergency contact. I am a patient who suffers from depression and the best thing you can do in crisis is call a suicide hotline or use crisischat.org. Both are completely free! Also, finding a therapist who will help you cope with negative thinking will help immensely. It'll be ok.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
3 others found this helpful
Helpful
Colorado Springs, CO – Aug 11, 2016
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I must chime in and say that Dr. Prochoda DOES care. I understand that scheduling can be difficult with her limited hours but if you express your need to be seen, she will make it work to the best of her ability. This is her practice but, she has another job on the side, so please try to understand that. She really does care, but she also has policies that must be respected, especially considering she's one of the rare psychiatrists that takes health insurance.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Colorado Springs, CO – Aug 11, 2016
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very uplifting and knowledgable. she is here to help.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 29, 2016
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Awful. I got pulled over on my way to see her and was late for an appointment. Even though I was on the phone with the receptionist while the cop was writing me a ticket, Dr Prochoda still refused to reschedule me. I understand punctuality is important, but seriously? Be a human being. Sometimes these things happen. Refusing to see a patient with mental health issues because of something out of their control is not a good practice. It just makes me think she does this for the money.
What went well
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jan 15, 2016
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I love Dr. Prochoda, but trying to schedule an appt. is ridiculous. A month before my next appt they called to say she would now be out that week. So I kept calling in to set a new one. They have a hard rule that they can only make appts while speaking LIVE to the client. If I call the few hours of the week they are actually there, the line is busy and I get the machine. I leave a message, Any Tuesday thats availabe--Just call me back w/ the time and I will call you back to confirm. But Noooo!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
3 others found this helpful
Helpful
Patricia P. in Colorado Springs, CO – Jan 06, 2016
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Leave a review
How was your experience with Dr. Prochoda?Overall Patient Satisfaction
26responses
Likelihood of recommending Dr. Prochoda to family and friends is 3.0769231 out of 5
About Me
care philosophy
Care and compassion for each patient as an individual. Patient-specific treatment plans and a commitment to engaging each person in their own health and wellness. Dr. Fredi has received the Doctor of Nursing Practice (DNP) degree. She has previously...read morePsychiatry
Nursing (Nurse Practitioner)
Doctor Of Nursing Practice
2013Uc Denver
2008University Of Colorado Health Sciences Center
Undergraduate School, 2006University Of Colorado
Undergraduate School, 1999
Graduated with honors - Bachelor of Science in Nursing degree, 2006
2-yr Scholarship award from Area Health Education Center, 2009-2011
Inducted into Sigma Theta Tau - International Nursing Honor Society, 2006
Star award - Recognition of outstanding performance as a Palliative NP, 2011
Graduated with honors - Post-master's Certificate in Family Psychiatric and Mental Health Nurse Practitioner, 2010
Graduated with honors - Master of Science in Nursing degree with focus as a Family Nurse Practitioner, 2008
Focus on Depression
Locations
Bestmind Behavioral Health
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- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Sat: closed
- Sun: closed
- Directions
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