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Genna Helfrich, CNS

Genna Helfrich, CNS

Family Medicine

Genna Helfrich, CNS is a family medicine specialist in Dover, DE. She is accepting new patients.

1 Star Rating
Based on 1 review 1 Star Rating (1 review)

Bayhealth Neurosurgery, Dover

540 S Governors Ave Ste 100 Dover, DE 19904

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Genna Helfrich's Reviews

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Not a brain surgeon
What initially came through in her first sentence is ….. oh she’s here to talk not listen. That’s how the appointment continued! Me sharing the painful reality of my days with this mass in my head. When her first response was,”I’m a brain surgeon not a neurologist!” Well, I almost lost it. Waiting for your appointment for months to discuss the unimaginable pain and neurological issues you’ve been suffering with and being met with that response over and over. She was cold, short response’s, and like I was taking up her valuable time! If you’re seeking her treatment god bless you! If you’re on the fence please seek another provider like, a brain surgeon?!? Cause, this woman while extremely cold will not answer one question of your concerns.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Dec 26, 2023
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About Me

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Genna Helfrich, CNS is a family medicine specialist in Dover, DE. She is accepting new patients.
  • Family Medicine

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Locations

Bayhealth Neurosurgery, Dover

Bayhealth Neurosurgery, Dover540 S Governors Ave Ste 100 Dover, DE 19904
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