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Heather Drager, PA-C

Heather Drager, PA-C

Physician Assistant (PA)

Heather Drager, PA-C is a physician assistant in Albuquerque, NM. She is accepting telehealth appointments.

2.7 Star Rating
Based on 11 reviews 2.7 Star Rating (11 reviews)

Sage Neuroscience Center

7850 Jefferson St NE Ste 300 Albuquerque, NM 87109
Telehealth available

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Heather Drager's Reviews

Likelihood to recommend Heather Drager

2.7
11 ratings, 10 with a written review
5 star
27%
27%
4 star
18%
18%
3 star
0%
0%
2 star
9%
9%
1 star
45%
45%

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Heather has been better at listening to me than any other doctor I've had in 39 years of life. She is empathetic, understanding, and actually cares about her patients. I have had to wait an extra 5 to 10 minutes, but I know there have been times she has taken an extra 5 to 10 minutes to thoroughly make sure I'm okay and my questions have been answered, so I don't mind at all. I'd rather have a doctor who takes more time!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Emily L. – Aug 24, 2021
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Heather Drager was the first PCP I ever had who took my symptoms seriously and worked hard to help me find answers to what was wrong with me. She was the first physician to suspect something actually going on with me, and it is thanks to her I have the diagnosis I have now. She always made an effort to give me a proper lecture on the whole "drinking water" thing, and I appreciate her for doing that.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elena – Aug 10, 2021
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Unnecessary attitude and complete lack of competence. Never returned urgent messages. Has no empathy or basic understanding of common diseases. Does not care if you can’t breathe. Totally missed diagnosed me or just ignored urgent issues. I don’t understand her purpose other than blocking access to healthcare.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Patient – Apr 01, 2021
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I first saw Heather Drager P a at ABQ health partners in 2013 she is very knowledgeable about the health feild and my health problems and she took a lot of time with me she is my favorite PA and I had to track her down because she moved from ABQ health partners , now that I know where she is
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Pamela H – Jun 05, 2019
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Heather Drager is an excellent nurse practitioner. I have been with her for two years and have found my care from her to be well thought-out, well-coordinated, and she does a great job in identifying issues, referring to specialists, etc., while also making very accurate decisions regarding interim care while awaiting specialist support. She is grouchy from time to time, but if you don't take her tired/grouchy days personally, you will notice the quality of her service is no less for it.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Michelle Skigen in Albuquerque, NM – Dec 20, 2018
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Never returning here. Heather was awful and her MA Sally was completely rude to me and failed to send in paperwork for me to get my medication. After following up with her for almost 2 weeks she finally sent in paper work and I was able to get my medication within an hour. Makes me wonder if Sally ever sent the paperwork in the first place. The office staff is totally rude and incompetent. Heather barely spent any time with me and the whole visit felt impersonal and a complete waste of time.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Aug 22, 2018
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Heather lacks professional and credible qualities desirable in a Physician Assistant. Not only did she take my blood pressure over my sweater (giving me an artificially high reading), she also failed to act as a decent human being while establishing a new health care provider connection. She didn't introducer herself and look me in the eyes with any sort of greeting upon our initial contact. She just stared at her clipboard and spoke too quietly to hear. I will not be going back to her.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Alex in Albuquerque, NM – Jun 01, 2017
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Heather has been my primary since Sage started offering primary care. While I've had difficulties with administrative procedures at the clinic, Heather has often gone above and beyond to care for myself and other patients that I know.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Jon in Albuquerque, NM – Dec 29, 2016
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She doesn't care about the patient, just wants to get you in and out of there and collect her money.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jenn in Albuquerque, NM – May 19, 2016
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They do not properly check your insurance, my visit was coded incorrectly which caused me to be charged over $300 that should have been covered by my insurance and they refused to work with me to get it corrected. I should have known when all the other providers were booked out a month in advance that there would be a reason they could get you in so quickly. The rest of my experience was average.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Lynn in Albuquerque, NM – Apr 28, 2016
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About Me

biography

Heather Drager, PA-C is a physician assistant in Albuquerque, NM. She is accepting telehealth appointments.
  • Physician Assistant (PA)

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Sage Neuroscience Center

Sage Neuroscience Center7850 Jefferson St NE Ste 300 Albuquerque, NM 87109
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