Irene Helms, NP
Urgent Care Medicine (Nurse Practitioner)
Irene Helms, NP is an urgent care medicine nurse practitioner in York, SC. She is accepting new patients.
5 Star Rating
Based on 11 reviews 5 Star Rating (11 reviews)
Piedmont West Urgent Care Center
1190 Filbert Hwy Ste 110 York, SC 29745At a Glance
- Explains Conditions Well
- Trustworthy
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Irene Helms' Reviews
Likelihood to recommend Irene Helms
5.0
11 ratings, 11 with a written review
| 5 star | 100% | 100% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 0% | 0% |
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She has seen me through the years and she is my favorite!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jul 11, 2018
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Great experience everytime I have to visit. Staff is very friendly and knowledgeable. I always receive excellent care
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Cindy in Rock Hill – May 30, 2018
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Very professional and knowledgeable. Would recommend her to anyone if she had her own practice.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Paul Evans in York, SC – May 09, 2017
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She is an all around amazing person and Nurse Practitioner.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Clover, SC – May 09, 2017
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The care was very good and Ms Helms discussed everything with me so I could make and informed decision about how to proceed. Suggestions were made without pressure to move forward with options that were not desired. I was treated with respect to my own desires. If there would be a need to return in the future for other service, I would hope that Ms Helms would be working at that time. I would recommend this office or even Ms Helms and the staff in York specifically to those needing care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Cheryl in York, SC – May 09, 2017
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Took enough time to run several tests and I was comfortable with her diagnosis.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sharon, SC – Apr 07, 2017
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We love Irene. She's always so patient with our children, husband and myself. I'm always excited when I realize that Irene is in the office on days our family must visit with one ailment or another! Very sweet woman!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Whitney Touch in York, SC – Feb 11, 2017
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Went to the urgent care with laryngitis. She was friendly and helpful. I was starting to feel better by the next day.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
York, SC – Feb 11, 2017
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very concered about your problem or condition
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
wayne sullivan in rock hill sc – Dec 13, 2016
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Irene Helms has always listened to me about my health needs and concerns and prescribed the medication and treatment to correct my illness. I have been seeing her for years.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jo Comerford in York, SC – Sep 13, 2016
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Dr. Irene is wonderful! When I went in, she was very thorough. She diagnosed my Type 2 Diabetes right away and got me on the proper medications. She keeps up with my progress by having me come in & checking my glucose levels & answering any questions I may have. I can always call the Nurse help line & I usually get a call back within a few hours to help me with any issues I may be having. Under her guidance, within a month, I have lost about 30 lbs & my glucose levels are in a normal range!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Tracy C in Hickory Grove SC – Sep 13, 2016
Post a ResponseAre you Irene Helms?
Leave a review
How was your experience with Irene Helms?Overall Patient Satisfaction
11responses
Likelihood of recommending Irene Helms to family and friends is 5 out of 5
About Me
biography
Irene Helms, NP is an urgent care medicine nurse practitioner in York, SC. She is accepting new patients.Urgent Care Medicine (Nurse Practitioner)