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Janet Underkofler, PA-C

Janet Underkofler, PA-C

Family Medicine

Janet Underkofler, PA-C is a family medicine specialist in Fleming Island, FL. She is affiliated with HCA Florida Orange Park Hospital. She is not accepting new patients.

4.8 Star Rating
Based on 67 reviews 4.8 Star Rating (67 reviews)

HCA Florida Orange Park Primary Care - Fleming Island

4689 US Highway 17 Ste 14 Fleming Island, FL 32003
Patient Favorite Award

Janet Underkofler is a patient favorite Family Medicine Specialist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Janet Underkofler's Reviews

Likelihood to recommend Janet Underkofler

4.8
67 ratings, 55 with a written review
5 star
93%
93%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
3%
3%

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Janet if my go to for everything! Very caring, personable, thorough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Beverly Fiveash – Mar 07, 2023
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I've recently started primary care after many years without seeing MD. Janet has been amazing! She has been seeing me every few weeks, has explained and reviewed everything with me. She takes quality time at each visit, patiently answers any questions I have and makes me feel heard. I never feel rushed. She follows up on what we discussed at previous visits. I'm so glad I got started with her as my PCP. I plan to continue my care with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 02, 2021
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Great doctor who listens and moves you forward smartly in the process of your health. Great staff also!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 27, 2020
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I find Janet Underkofler A very personable Medical professional . She actually listens to what you as the patient has to in order to render a more efficient prognosis.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Willie Pitts – Jul 20, 2020
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Janet has been our family’s primary health care provider for more than a decade. Over that time I’ve seen her strong medical skills, her connection to our community and first-hand knowledge of what’s going on here, and her ‘Mother of 3 Kids’ compassion and common sense. She exemplifies what family care should be!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
pmmorgan003 – May 20, 2020
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Miss Janet and Miss Yvonne are professional and wonderful caregivers!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pitcher Family – May 18, 2020
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I recommend Janet. I feel very comfortable with Janet. She took time to go over and explain everything and made me feel confident in her practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cindy M – May 04, 2020
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I BEEN WITH JANET FOR YEARS NOW . SHE IS WILLING TO LISTEN. AND IF I AM NOT MAKING IT CLEAR TO HER, THEN SHE QUESTION ME, UNTIL SHE UNDERSTAND. SIMPLY THE BEST.
What went well
No results
What could be improved
No results
Helpful
May 02, 2020
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Very kind and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 30, 2020
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Luckily, I am relatively healthy and seldom have the need to seek Janet's advise. She is always attentive and goes the extra mile as a medical professional. Lovely, positive person and has a great sense of humor. I am a dedicated patient for over 30 years (oh my, how time flies)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Velma – Mar 24, 2020
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I really appreciate that Janet really listen to me. She doesn’t dismiss my concerns. She explains possible game plans for treatment. She is awesome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Roseann – Mar 18, 2020
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Dr took very good care of me she was very much aware of my medical condition at the time
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 16, 2020
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Correct guidance, ma'am. Dr. Burnette did Xrays, interview, placed his finger right on the bruised miniscus, gave me a shot of lidocaine, and sent me packin'. No pain while walking now and, by the time of my follow-up, I should be healed of this malady. Will see Dr. Mueller in April.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 13, 2020
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I’ve been seeing Janet for over 10 years and she is so thorough and compassionate. She actually talks to you and discussed options for treatment of health concerns. She doesn’t order unnecessary test and never leaves me waiting more than just a few minutes. I dread the day she decides to retire.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Denise Machala – Mar 09, 2020
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She is a great doctor. I am glad that i have an intrepreter which we can communicate each other. . I remember she and I wrote a lot papers since I was 18 years old. Lol. I enjoyed to have a wonderful doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Barksdale in Orange Park, FL – Feb 28, 2020
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Janet was great and very pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kevin Brown – Feb 25, 2020
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I’ve been seeing her almost 2 years and couldn’t be happier. She’s thorough and truly listens. I always recommend her to anyone that asks for a physician.
What went well
No results
What could be improved
No results
Helpful
Feb 16, 2020
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She always has taken good care of myself & my significant other. & When we need to be seen, we always make an appointment with Miss Janet.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Arianna Carvajal – Jan 21, 2020
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Annual physical visit. Having been a patient in this office for many years this was the first time I was not provided a copy of my lab results and engaged in a review of them with the attending physician. After informing the PA that my labs had already been completed she located the results on her computer and told me everything looked fine. She completed a couple more customary physical steps and asked if there was anything else I needed. When I informed her that I needed a prescription refilled she told me that she was not qualified to refill it and that I would have to make an appointment to see the doctor. Why did this practice schedule me to be seen by an assistant who is not qualified to treat me? I should have been able to have my needs met during the initial visit without the need for another visit, which incurs additional out of pocket expenses. Also upon reviewing my lab results at home I feel there should have been a more in depth discussion concerning the results.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 17, 2020
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I had about a 10 minute wait to be seen. Janet was very personable, and, as it turned out, we worked at the same facility many years ago where I was a nurse. I let her know the reasons for my visit, and the tests I felt I needed for my health/ wellness. The office was convenient. The room I was in had WiFi connection issues that interfered sporadically with her being able to use her laptop for documentation during my appointment. Hopefully that will be addressed. I appreciated her bedside manner, and would recommend her as a healthcare provider.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Risë Horn – Dec 22, 2019
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About Me

biography

Janet Underkofler provides detailed primary care and attention for patients in Fleming Island, FL. In her free time, she enjoys exercising and spending time with her family.
  • Family Medicine

  • University Of Florida

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Janet Underkofler is a patient favorite Family Medicine Specialist

    Read our methodology

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    Locations

    HCA Florida Orange Park Primary Care - Fleming Island

    HCA Florida Orange Park Primary Care - Fleming Island4689 US Highway 17 Ste 14 Fleming Island, FL 32003
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:45pm
      • Tue: 8:00am - 5:45pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:45pm
      • Fri: 8:00am - 5:45pm
    • Directions