Jean Genzale-Bertrand, NP
Nursing (Nurse Practitioner)
Jean Genzale-Bertrand, NP is a nurse practitioner in Hammond, LA. She is accepting new patients.
5 Star Rating
Based on 12 reviews 5 Star Rating (12 reviews)
North Oaks Cardiology Clinic
15813 Paul Vega Md Dr # 403 Hammond, LA 70403Jean Genzale-Bertrand is a patient favorite Nurse Practitioner
The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology
- Explains Conditions Well
- Trustworthy
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Jean Genzale-Bertrand's Reviews
Likelihood to recommend Jean Genzale-Bertrand
5.0
12 ratings, 12 with a written review
| 5 star | 100% | 100% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 0% | 0% |
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Consummate Professional
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dudley Watts – Nov 05, 2023
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Exceptional bedside manner/customer service
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sharonda Miles Major – Sep 02, 2022
Thank you for your kind review; we are happy to... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
Concerned and thoughtful. Very professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 09, 2022
We're glad you had such a wonderful experience... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
Dr. Jean is a very relatable person. She hears what you’re saying and responds with warmth and care.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 26, 2022
Post a ResponseAre you Jean Genzale-Bertrand?
Jean she’s a great nurse practitioner she explained everything well to me.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Terri Stewart – Sep 10, 2021
Thank you for your kind words and this wonderful... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
Jean was very attentive, caring, friendly, and patient. She spent the time needed to address my issues. She was awesome. I highly recommend her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Daphnie Brown – Sep 09, 2021
Your recommendation means so much to us and we're... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
Jean always listens to the patients concerns and answers all their questions. She is professional and courteous in all her interactions.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jul 06, 2021
Hello, we strive for 100 percent satisfaction,... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
Ms. Jean
She was very knowledgeable on my test results and did not hesitate to give me detail information. Great suggestions and even recommendations of some medications to stop taking.
Great Job!!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Paul Marchinko – Jun 30, 2021
Thanks for your praise and kind comments about... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
Yes I would recommend her to my family and friends
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Art Tycer – Jun 04, 2021
Thanks for your praise and kind comments about... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
Fantastic. She is confident and knows what she is talking about. Her answers and plan of treatment made us feel secure. Her treatment plan worked I’m out of Afib.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Rod Averitt – Jan 18, 2021
We strive for 100 o/o satisfaction, and it is... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
Ms. Bertrand is such a caring and knowledgeable medical PROFESSIONAL! She takes time and genuinely cares for her patients. NEVER RUSHES and is very thorough!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Charles L.Stanford – Oct 22, 2020
Thank you for your kind words and this wonderful... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
She is easy to talk to and extremely knowledgeable. She wasn't rushed or preoccupied, she gave her full attention.
She covered everything from ailments, medications and diet. She even explained my EKG by showing me what the p waves & qrs was, then showed me where on the EKG there was the abnormality.
She gave me a print out of diet to try and encouraged to reach out with any questions.
Excellent provider, I'm so glad I saw her. Highly recommended!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
JH – Sep 02, 2020
Thank you for your kind words and this wonderful... Read More
Post a ResponseAre you Jean Genzale-Bertrand?
Leave a review
How was your experience with Jean Genzale-Bertrand?Overall Patient Satisfaction
12responses
Likelihood of recommending Jean Genzale-Bertrand to family and friends is 5 out of 5
About Me
biography
Jean Genzale-Bertrand, NP is a nurse practitioner in Hammond, LA. She is accepting new patients.Nursing (Nurse Practitioner)
Adult Health Nursing (Nurse Practitioner)
Louisiana State University School Of Nursing, Baton Rouge, La
Undergraduate SchoolSoutheastern Louisiana University, Hammond, La
Online Care for Prescription Refills (Sponsored)
Locations
North Oaks Cardiology Clinic
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Sat: closed
- Sun: closed
- Directions
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