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Dr. Jennifer Fishel, OD

Dr. Jennifer Fishel, OD

Optometry

Dr. Jennifer Fishel, OD is an optometrist in Bristol, TN. She is accepting new patients.

4.6 Star Rating
Based on 300 reviews 4.6 Star Rating (300 reviews)

Practice

3185 W State St Ste 2010 Bristol, TN 37620

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Fishel's Reviews

Likelihood to recommend Dr. Fishel

4.6
300 ratings, 4 with a written review
5 star
82%
82%
4 star
9%
9%
3 star
3%
3%
2 star
2%
2%
1 star
3%
3%

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I have been a patient of Dr. Fishel for a number of years. I feel her staff are upfront concerning any charges that may or may not be covered by my insurance. They are always helpful in assisting me with choosing eyeglasses as well. Dr. Fishel utilizes state of the art technology which as a patient is important to me. She truly cares about her patients and takes the time to listen to my concerns. I was undecided about contacts and the receptionist gave me a prescription should I decide to order at a later time. I have visited numerous physicians and have found Dr. Fishel to be the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Annette E – Aug 20, 2019
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Dr Fischer is clinically skilled. However, her office is run very poorly. Takes 4 weeks to get your expensive glasses and they still won’t fit properly. Useless to leave a message since no one calls back. Go elsewhere for glasses and pay less!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Aug 06, 2019
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Absolutely the worst, glasses where made incorrectly twice and asked to get a refund so I could get them elsewhere. Still waiting to get the refund, do not pay the entire bill upfront, you will be disappointed.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Len – Jul 12, 2019
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The office is a mess, they take forever to see you. If you order product it doesn't come in when they say it will. It takes months instead of weeks. Just very poor communication. I have paid in full for glasses that were ordered 5 weeks ago. Still don't have them and no one will return my calls about them. I was also billed incorrectly per my insurance company. We will never go back. Receptionist is rude and condescending.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
15 others found this helpful
Helpful
Tammy A in Greenville NC – Jan 26, 2016
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Leave a review

How was your experience with Dr. Fishel?

About Me

care philosophy

 Dr. Fishel provides Greenville and the surrounding areas with a comprehensive eye care practice, including eye exams, glaucoma screenings, and cataract care. In addition, the practice provides a large inventory of designer eyewear and contact lens solutions.

biography

A native of Atkins, VA in the southwest part of the state, Dr. Fishel received a Bachelor of Science degree in Biology at Emory & Henry College, in Emory, Virginia in 1995. Moving further south, she entered the University of Alabama at Birmingham...read more
  • Optometry

  • English

  • American Sign Language

Locations

Practice

Mountain Empire Eye Physicians PLLC3185 W State St Ste 2010 Bristol, TN 37620
1

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