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Dr. Jerome Hernandez, OD

Dr. Jerome Hernandez, OD

Optometry

Dr. Jerome Hernandez, OD is an optometrist in Miami, FL. He is accepting new patients.

3.5 Star Rating
Based on 8 reviews 3.5 Star Rating (8 reviews)

Practice

8231 S Dixie Hwy Miami, FL 33143
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Dr. Hernandez's Reviews

Likelihood to recommend Dr. Hernandez

3.5
8 ratings, 6 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Charmaine Sibblies
My daughter and I have been seeing Dr Hernandez for about 10 years. He is very thorough, personable and professional.Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dec 21, 2023
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Great service, all equipment state of the art. Best eye examination ever and I am 73.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Feb 01, 2022
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Been going to him for over 10 years. Dr. Jerome is amazing
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 16, 2020
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Had an eye issue. I was referred by a local walk in clinic. The Dr. took me in right away. He was great. Found out that I had a small foreign body in my eye and he took it out in an instant. I will go back. And the Doctor was a nice guy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Andrew in Miami, FL – Jul 10, 2018
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The staff was not able to provide a correct pair of glasses. Poor service. They charge 25% for return of the glasses they didn't provide. Don't waste your time going here.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 21, 2018
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Dr Jerome Hernandez is fantastic. Unfortunately the staff has no knowledge of how to correctly bill you or the insurance company. Beware of over charges. Went in today to pick up glasses and the tech scratched them. No call back after I asked to speak to a supervisor or the doctor. Again they can careless. I won't be going back any time soon. Save yourself the aggravation.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Roberto Herrera in Miami, FL – Jun 14, 2017
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About Me

care philosophy

Kendall Optical Center has served South Florida for over forty years, providing primary and specialized eye care, great prices on designer eyewear, outstanding service, and a family-friendly atmosphere. A full-service eye care center, Kendall...read more

biography

Dr. Jerome Hernandez, OD, was born in Pennsylvania, and grew up mostly overseas.  He returned to study in the United States, where he graduated from Penn State University with a BS in Biology. From there, he went on to the Pennsylvania College...read more
  • Optometry

Locations

Practice

Office8231 S Dixie Hwy Miami, FL 33143
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