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Dr. Karsen Maxwell, OD

Dr. Karsen Maxwell, OD

Optometry

Dr. Karsen Maxwell, OD is an optometrist in Rock Island, IL. She is accepting new patients.

5 Star Rating
Based on 14 reviews 5 Star Rating (14 reviews)

Eye Surgeons Associates

4731 45th Street Ct Rock Island, IL 61201
Patient Favorite Award

Dr. Maxwell is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Dr. Maxwell's Reviews

Likelihood to recommend Dr. Maxwell

5.0
14 ratings, 12 with a written review
5 star
100%
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4 star
0%
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3 star
0%
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2 star
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1 star
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Great visit
First time that I have met her was this visit. She was very helpful and professional. She answered all my questions and set up another visit to check my vision when my eyes would not be dilated.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Apr 19, 2025
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Routine eye exam
She explained everything what she was doing and was very friendly about everything and was just overall great visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 15, 2025
Dr. Maxwell's Reply –
Thanks for the fantastic review and rating!
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Fantastic
Very through. Explains everything.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 03, 2025
Dr. Maxwell's Reply –
Thanks for the comment and outstanding rating!
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Dr.Maxwell took time to explain her diagnosis. She is also very kind and considerate of the patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 24, 2025
Dr. Maxwell's Reply –
Thanks for the lovely review and rating!
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Dr Maxwell review
I felt I was treated professionally and cared for.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 21, 2025
Dr. Maxwell's Reply –
Thanks for the kind words and awesome rating!
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Open and informative
Dr. Maxwell was very kind. She took time to explain my issues and was patient and open with my questions and concerns.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Mar 19, 2025
Dr. Maxwell's Reply –
Thanks for the wonderful review and rating!
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FANTASTIC FIRST VISIT WITH THIS DOCTOR AND PROVIDER
What went well
No results
What could be improved
No results
Helpful
JOAN M SELLON – Mar 18, 2025
Dr. Maxwell's Reply –
Thanks for choosing ESA and the wonderful review!
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Very calming and informative
Dr. Maxwell was very caring. She took her time and explained everything so that I understood exactly what the issue was and what her solution would be. She made the process go smoothly and pleasantly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 19, 2025
Thanks for sharing your experience and choosing... Read More
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Very pleased.
Both Dr. Maxwell and the technician were very thorough. Took the time to explain everything that was going on with my eyes and never seemed rushed. Very personable yet professional. Definitely would recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nan Johnston – Feb 12, 2025
Thanks for the wonderful review and recommending... Read More
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Excellent optometrist!
Highly recommend. Extremely thorough and caring about her patients. I recommend her to all!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 08, 2025
Thanks for the terrific recommendation and... Read More
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Dr Maxwell
Dr Maxwell is super nice and knows her stuff. Wait long short and one of the best diabetic eye exams I’ve had in years.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Denise Bailey – Jan 24, 2025
Dr. Maxwell's Reply –
Thanks for the wonderful review and rating!
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Excellent diagnostic skills
Dr. Maxwell is friendly, patient during the exam, and thorough in her examination of the eyes. She found an eye freckle which had not been mentioned in my previous patient records. I then had scans or xrays taken of my eyes, and she then discussed them with me. She referred me for a consult with a specialist to further investigate and treat the eye, if needed. I was very impressed with her thoroughness of the eye exam.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carolyn – Jan 19, 2025
Thanks for sharing your experience and the... Read More
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About Me

biography

Dr. Karsen Maxwell joins Eye Surgeons Associates in 2024. She was raised in Knoxville, IL and graduated as an Illinois State Scholar and valedictorian of Knoxville Senior High School. She received a bachelors degree in neuroscience with minors...read more
  • Optometry

  • National Board Of Examiners In Optometry

    2024
  • University Of Houston College Of Optometry

    Residency Hospital, 2024
  • University Of Houston College Of Optometry - Houston, Tx

    Internship Hospital, 2023
  • English

  • Spanish

Patient Favorite Award

Dr. Maxwell is a patient favorite Optometrist

    Read our methodology

    Locations

    Eye Surgeons Associates

    Eye Surgeons Associates PC4731 45th Street Ct Rock Island, IL 61201
    1
    • Call
    • Fax
    • Hours
      • Mon: open 24 hours
      • Tue: open 24 hours
      • Wed: open 24 hours
      • Thu: open 24 hours
      • Fri: open 24 hours
    • Directions

    Practice

    Eye Surgeons Associates PC777 Tanglefoot Ln Bettendorf, IA 52722
    2
    • Call
    • Fax
    • Hours
      • Mon: open 24 hours
      • Tue: open 24 hours
      • Wed: open 24 hours
      • Thu: open 24 hours
      • Fri: open 24 hours
      • Sat: open 24 hours
      • Sun: open 24 hours
    • Directions