Dr. Keith Barker, OD

HORRIBLE!!! The one and only star goes to his dog! Had my exam done in February and didn't receive my glasses till June only because I called and went by several times. The Dr never did my exam. The staff is rude as heck! The girl who sits in the front needs to get a job where she does not have to help customers cause she has no manners! Only went because they eye dr I wanted to see was booked for months, for a reason! Wait for a good Doctor with professional staff!

Back office staff is ok, but the receptionist is super rude for no reason. Not to mention all the passive aggressive signs in the front office make it seem really ghetto. Combine that with the fact the doctor came on video for like 90 seconds to approve the "prescription" suggested by the tech, along with very strict deadlines for picking up glasses, it's best to go elsewhere. They also don't have the glasses sorted in an orderly fashion, making it unnecessarily difficult to figure out which ones are which. Short version is that it's not the worst place I've ever been, but I will not be going back.

Rude office staff. Difficult to get through. They place you on hold for three turns of their on hold music of Don’t Stop Believing. When the office staff are called on their poor attitude and long wait times on hold , the common response is “it’s not me” or “you didn’t talk to me”. The eye exams are professional, but may not be worth it when dealing with their office staff.

I WILL NEVER COME BACK TO THIS OFFICE AGAIN. IF I HAVE TO DRIVE 2HRS TO LUBBUCK TO GET NEW GLASSES THEN I WILL DO THAT FROM NOW ON. THE LADY IN THE OFFICE, WHITE, LONG BRUNETTE HAIR, SITS IN THE DESK CLOSEST TO THE SIGN IN SHEET IS A RUDE RUDE LADY. MY INSURANCE COMPANY HAD TO CALL ON MY BEHALF JUST TO LEARN THAT THEY HAD MY GLASSES THERE FOR TWO WEEKS AND NO ONE EVER CONTACTED ME, BUT WHEN I TRIED TO CONTACT THEM, SHE WAS SO RUDE AND WOULD NEVER LOOK TO SEE IF THEY CAME IN. I FELT LIKE SHE HAD IT OUT FOR ME FOR NO REASON. AND WHEN I SHOWED UP TO GET MY GLASSES SHE WAS SUPER MAD AT ME BECAUSE SHE HAD TO ANSWER TO MY INSURANCE COMPANY TO ONLY LEARN THEY HAD BEEN THERE FOR TWO WEEKS. NEVER AGAIN, WILL I GO THERE OR WILL I RECOMMEND ANYONE ELSE TO THIS PLACE. THEY NEED TO REPLACE THAT LADY BECAUSE SHE IS LAZY AND DOESN'T SEEM TO EVEN LIKE BEING THERE.

I would give a 0 if I could. I paid over $300 for glasses with insurance because the doctor said I could get progressive lenses along with prisms. Every doctor before said I couldn't. I paid for the progressive lenses and 2 months later I got a pair of glasses that no way I could see out of. After weeks of back and forth- no refunds and no $ back - the office sent back to the lab to get lined trifocals. They arrived 6 weeks later and now NO prisms. I drive to Clovis to get them but have no other reason to go so gas over and back, used up my insurance benefits and $300 and can't use them. No happy ending here. Lousy experience!

receptionist is very rude and even resorts to name calling customers on the phone. Wished me luck on getting a better Dr. for getting eyes corrected and later stated will refuse to send paperwork to requesting Dr. Is that even legal????

I honestly want to give less than a 1 star rating. I've been wearing glasses and contacts for over 30 years and this has to be the worst experience I've ever had with a doctor's office. I needed an exam and so did my daughter, I also needed to get her contacts for the first time. They explained that she would need a training & fitting for the contacts. What they didn't explain was the charge for that training. The "perk" they tried to sale me on later was that I could get contacts at their cost. I can order contacts cheaper through 1800contacts! Today when I ordered her contacts through 1800contacts I discovered that her prescription wasn't even written correctly and it took the customer service rep over 20 minutes to get the office to stop hanging up on him and simply answer the question! I will NEVER use this office again and I will spread the word of how awful the service is.

One star is to many stars. Rude, inconsiderate and very unfriendly. Currently looking for a new eye doctor

My daughter waited almost an hour before she was seen the staff there is not very helpful or knowledgeable. The waiting room is so tiny sometimes you literally have to stand up next to numerous other people side-by-side with out any room to move. I even accidentally hit a guy standing on the other side of door when I was trying to get leave. The owners wife who works there is also very rude. They never call you when your glasses are actually in. Dr Barker is never there.

Can't seem to get an appointment unless you stop by. They are too busy to answer the phone. Had an appt in Dec and the cancelled it and could'nt reschedule until Jan but by then I had to renew my insurance for another year. Then went to the appt and was a few minutes late and they said I had to reschedule. I was late, I get it, but they never set me up with an appt. Now I am trying to call and can't get anyone to answer the phone again. Good eye Dr., but terrible office.

Dont do it! Doctor is friendly, staff not so much. Incredibly long wait times even when you have a scheduled appointment. They have a sign in lobby asking not to bring kids. So just a heada up on that. They rarely answer the office phone. Glasses were supposed to come in 2 weeks later, took 4 weeks. And if I wanted them adjusted they said I have to wait another whole week. will not be going back??

don't use them if can be help. period.

Have medicare and Medicaid. Still wanted copay of 75.00. Screwing us and the insurance. No way. Will go somewhere else

I would never go to this office. It has been almost a year and I still do not have the lenses for my glasses. I also will never see the money they overcharged me because they do not do refunds and I refuse to ever step foot in that office again.

They have the rudest staff. They throw fits and hang up on you if you call them out for their horrible business practices. They can bill insurance right and when they over charge you they dont want to do a refund. They are always rescheduling patients and not communicating properly. I would not recomend going there if your private pay for your insurance. If your medicaid I understand hes tbe only provider in clovis and its shows

Dr. Barker himself is congenial and has a good bedside manner, but the office is horrendously managed. I have been a patient for 4 years and have tried to overlook the occasional mistake, but the service has reached a point where I can no longer justify returning again.

Rude staff that lie and treat people like dirt i will never go back there they all act like their made of gold

God he is such a horrible

HORRIBLE PLACE OF BUSINESS, DO NOT WASTE YOUR TIME BY GOING HERE!! So I went in for an annual eye exam as a new patient and was 30 minutes early. I was seen an hour and a half later. The doctor did none of my exam. I saw him once but just so he could talk to his employee who did my exam. After they refused to give me my prescription unless I paid more money so they could make sure my contacts were right for me. Like they care, they don't!! The whole staff was rude. You are shocked they are open!