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Kind and compassionate provider. She made sure I understood what was happening with my eyes and put me at ease. I feel comfortable asking questions. I truly believe she wants the best for each patient she sees. I will continue seeing her as long as I'm around!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Steve – Jan 07, 2025

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She is incompetent, unprofessional and will not own up to any mistakes she makes. She instead blames it on the patient

What went well

No results

What could be improved

Didn't listen or answer questions
Didn't explain conditions well
Appointment was rushed
Didn't trust the provider's decisions

Helpful

Cindy – Sep 11, 2023

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I went to get a checkup and new glasses. Dr Payne communicated everything going on during the appointment and gave easy to understand explanations of her findings. She has an awesome personality and makes you feel at home. I will recommend her every chance I get.

What went well

No results

What could be improved

No results

Helpful

Apr 18, 2019

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