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Dr. Kendra Mahaffey, OD

Dr. Kendra Mahaffey, OD

Optometry

Dr. Kendra Mahaffey, OD is an optometrist in Concord Township, OH.

2.8 Star Rating
Based on 17 reviews 2.8 Star Rating (17 reviews)

Practice

7529 Fredle Dr Concord Township, OH 44077

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Dr. Mahaffey's Reviews

Likelihood to recommend Dr. Mahaffey

2.8
17 ratings, 8 with a written review
5 star
35%
35%
4 star
12%
12%
3 star
0%
0%
2 star
0%
0%
1 star
53%
53%

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Great experience & service
Dr. Mahaffey knows her stuff. Helped me find glasses frames that I actually liked, did a great exam, had the glasses ready for pickup in about a week (had to send out for special lenses), and is just a personable and smart person. Kinda no BS and to the point, but isn't that what you want - a doctor that tells you what you need to hear & does their job efficiently? Highly recommend her.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Patrick – Jan 11, 2024
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Love going to see her
Always professional and friendly. Does an excellent job and very quick to respond.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 07, 2023
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Great experience, great service. Any doctor visit is stressful for me but dr. Mahaffey is very personable and my stress went down, took her time with my husband and I. I will definitely go back
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 14, 2021
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Scheduling was easy. I made appointments for my daughters first. They were going to start to wear contacts for the first time. The visit was great. It’s kinda of like going to an old friends house, relaxed but professional. Kendra knows her stuff and will take the time to answer any questions you have. Never felt rushed, makes you and your family feel like a priority. She made sure my daughters knew how to get the contacts in and out before we left. She made sure they were comfortable with them and knew how to take care of them. The patience she had with my daughters was amazing. It’s what is expected but don’t always get anymore. I made appointments for me and my husband while I was there. Our appointments went great as well. I would recommend Kendra to everyone I know.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 28, 2020
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Call's are not returned, place is a mess.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 09, 2019
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Yes, the office is a little disorganized but the exams are excellent and glasses are very good. This is my second experience. Better than any others I've ever used. Great people.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Gary C in Concord, OH – Jul 25, 2018
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Very unprofessional. Calls not returned. Office is a clutter, and staff pretend that you're not there.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jul 25, 2018
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This may be the most unprofessional office I have ever been in.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Oct 27, 2017
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About Me

biography

Dr. Kendra Mahaffey, OD is an optometrist in Concord Township, OH.
  • Optometry

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Locations

Practice

Gundumalla S Goud MD Inc7529 Fredle Dr Concord Township, OH 44077
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