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Kimberly Keser, NP

Kimberly Keser, NP

Family Medicine

Kimberly Keser, NP is a family medicine specialist in Cape Girardeau, MO. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 32 reviews 4.5 Star Rating (32 reviews)

Practice

1702 N Kingshighway St Cape Girardeau, MO 63701
Telehealth available

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Patient Favorite Award

Kimberly Keser is a patient favorite Family Medicine Specialist

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Kimberly Keser's Reviews

Likelihood to recommend Kimberly Keser

4.5
32 ratings, 21 with a written review
5 star
84%
84%
4 star
0%
0%
3 star
3%
3%
2 star
3%
3%
1 star
9%
9%

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Great Nurse Practitioner!
Great Nurse Practitioner! She is very thorough and listens to her patients!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KrisindaBowlin – Mar 16, 2023
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Professional, Kind & Caring Provider
I've been seeing Dr. Keser for more years than I can remember and she's been the best physician I've ever seen. Very professional, kind and caring and she has a pleasant, witty personality. I'm going to miss her immensely now that she's retiring. Thanks for the many years of care Dr. Keser and best wishes in retirement!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angela Alcorn – Mar 10, 2023
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In the outstanding healthcare professional!
I highly recommend Kim Keser. She is very through, kind, and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 09, 2023
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Takes time to listen, genuinely cares
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sarah Meyers – Feb 22, 2023
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Came in with uti symptoms and was treated quickly with great care
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 14, 2022
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Great Physician
Six month check up.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marilyn B – Oct 11, 2022
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Listens to all your complaints
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donald TYlor – Oct 04, 2022
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Dedicated and informative and caring
Routine and follow up visit on a condition that she observed several years before and keeps check on which makes me feel comfortable knowing she cares enough about my health to do so.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
SUSAN H – Sep 28, 2022
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Super friendly and thorough.
I have seen Ms Keser in the past as my Primary Healthcare Provider. I couldn’t afford the copay so I went elsewhere. I recently changed insurance companies and my copay is much lower. I don’t get stressed out when I have an appointment with her like I do when I have an appointment with some providers.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marie Collins – Sep 10, 2022
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Amazing!!
Ms. Kim is so awesome and her staff is exceptional! She is very thorough and she takes care of you by spending time in the room with you going over everything.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kimmie D. – Aug 17, 2022
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Ear flush and back issue follow up/chair script
I moved my appointment up with Kim because I was told I had to see her to discuss chair script. I was made to wait for thirty minutes before going back and as usual Kim basically couldn't do anything after waiting ten more minutes to see her. Each visit she does not know what it's for. Most times I leave there I'm upset and still having health issues I can get no help for. Makes going to the doctor feel pointless. I feel like they don't care about my health enough to truly try to help my pain and other issues I've seen her for. She's a very nice lady but lacking in the area of giving me options to help my issues. Why go to the doctor when you're still in pain and still experiencing other painful conditions. I'm told pain clinic can't help with more than one pain issue.. I feel discriminated against as her and Tamara assume I ask for narcotics which I never have had or been prescribed before ever
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Is there any help or hope for me? – Aug 04, 2022
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Mrs. Keser is so nice to talk to. She and her nurses try their best to help with any problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 01, 2022
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Kim is very attentive to my brother’s needs and make you feel like she is listening to his problems and concerns and involved him in his plan of care. All the nursing staff is very courteous and does a great job
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 24, 2022
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Friendly, competent and compassionate
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carla Jensen – Jun 16, 2022
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Mrs. Keser and her staff is absolutely the best. They go above and beyond their job. They fill more like family than a patient and doctor relationship. I absolutely love them all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Tiffany Dry – Jun 11, 2022
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Mrs Kim always knows just what to do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 09, 2022
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Appointment
Great friendly staff, Hygienic, Clean environment. Very helpful and understanding.. little to no wait time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 15, 2022
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She's funny, caring but most importantly she listens to you. My daughter and I love her so much. Thanks again for everything.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jan 25, 2022
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Friendly, but not a great visit. We went in for a vaccination. We left 2 hrs later, after a unexpected full checkup examination for my new teen, a bill for an x-ray (that was not relayed to me wasn't covered by insurance.), future appointments and a new care plan. My daughter had anxiety about the vaccinations she was getting already, and to spring a full examination on her and talk to her about personal things with an unestablished Dr was out of our comfort zone. The better choice would have been to reschedule a checkup for my daughter at a later time so she could be prepared for the questions asked and tests done as a teen. We will not be using this Dr. again. Yes, she was friendly, but she did not seem personal, welcomed, or comfortable.
What went well
  • Office environment
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Sep 29, 2021
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I saw Kim Keser for a few years and I never had a problem with her. She is professional and polite. The Staff at that office are some of the rudest most hateful I have met with and if you don't understand something they talk to you as if you are an idiot. They are the reason I no longer go there. Retraining on how to deal with people without degrading them might be helpful for some.
What went well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Rachel Owens – Jan 15, 2021
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About Me

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biography

Kimberly Keser, NP is a family medicine specialist in Cape Girardeau, MO. She is accepting new patients and telehealth appointments.
  • Family Medicine

Patient Favorite Award

Kimberly Keser is a patient favorite Family Medicine Specialist

    Read our methodology

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    Locations

    Practice

    Office1702 N Kingshighway St Cape Girardeau, MO 63701
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 4:30pm
      • Tue: 8:00am - 4:30pm
      • Wed: 8:00am - 4:30pm
      • Thu: 8:00am - 4:30pm
      • Fri: 8:00am - 4:30pm
      • Sat: closed
      • Sun: closed
    • Directions

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