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Kimberly Milaney, PMHNP-BC

Kimberly Milaney, PMHNP-BC

Psychiatry

Kimberly Milaney, PMHNP-BC is a psychiatry specialist in West Hartford, CT. She graduated from University Of Connecticut Health Sciences in 2009. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 24 reviews 4 Star Rating (24 reviews)

Thrive Behavioral Health PLLC

836 Farmington Ave West Hartford, CT 06119
Telehealth available

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At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Kimberly Milaney's Reviews

Likelihood to recommend Kimberly Milaney

4.0
24 ratings, 24 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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I feel like myself again
Telehealth
I was not sleeping and felt anxious for years. I was afraid to take medication but knew something had to change. I felt a brain fog, exhausted and was about to lose my job. Mrs. Milaney immediately set me at ease. She took time to get to know me and my problems. I felt that she understood. She answered my questions, explained how medication can help, what to expect and what side effects were possible. I trust her expertise around medication and I am so glad I did. I feel amazing after starting medication. I sleep at night. My anxiety is so much better. She also gave me ways to manage my anxiety unrelated to medication. I look forward to things again. I have hope. So happy I met Mrs. Milaney.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2025
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Wonderful experience!
Telehealth
Kimberly Milaney is terrific. Knowledgeable, sensitive, informative.... I immediately felt at ease and felt confident in my receiving expert mental health care. Very impressed with the overall experience. HIGHLY recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 13, 2025
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We have seen a significant improvement
Telehealth
Mrs. Milaney has a wealth of knowledge and experience, and we felt confident in her ability to diagnose and treat our son's problem. She is friendly and efficient, making our visits positive experiences. After following Mrs. Milaney's recommendations, my wife and I have seen a significant improvement in our son's anxiety.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Christian – Mar 27, 2025
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Grateful and blessed
Telehealth
Mrs. Milaney was attentive and provided excellent care, ensuring my comfort and well-being. I was impressed by the efficiency and speed of getting sn appointment, even during a busy time. She was very thorough and provided a detailed explanation of my condition and treatment options. I am grateful to have been referred to Mrs. Milaney.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sarah – Mar 23, 2025
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My Anxiety is Finally Under Control
Telehealth
Ms. Milaney is empathetic, genuine, warm, attentive, openminded, sensitive and shows unconditional positive regard for me. She is intelligent and understands the medications well, able to discuss them with expert knowledge. She is courteous and patient, even with my challenging situation. She is reliable, keeps her appointments and returns calls the same day, even on weekends or evenings. I would recommend Ms. Milaney to anyone needing help with mental health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Frank – Mar 19, 2025
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Highly Recommended
Telehealth
Ms. Milaney was very professional. She was patient and discussed all the best options for medication until we found the right one. It was important that she carefully listened to my needs. She exceeded my expectations! I have seen other mental health providers and none of them took the time to answer my questions or educate me about what to expect. She even took my phone call on a Sunday when I had a question. Highly recommend Kimberly Milaney to anyone needing mental health treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Audrey Michelle – Mar 19, 2025
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Caring with expertise
Telehealth
Ms. Milaney immediately set me at ease. This was the first time I sought help and was worried, did not know what to expect.. She made things easy to understand, gave me hope and cared about my problems. She is knowledgeable, kind and easy to talk to. Would recommend her to anyone struggling with mental health issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Ed – Feb 11, 2025
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Gave me hope
Telehealth
I have hope again. Kimberly makes me feel understood. I've been seeing her for the past year and I honestly feel better, like myself again. When we started talking about medications, she gave me options and provided information about them so I would know what to expect. She listens and when I have a question outside of our appointments she returns my call the same day. Making appointments or changes is easy. I like how quiet and private our sessions are. She respects me and my privacy which are so important to me. Kimberly is compassionate, empathetic and professiinal. Some of the things I had to say were not easy but she listened, without judgment. It is evident that she loves helping people like me get better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jackie Waters – Feb 11, 2025
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Unprofessional and rude
Telehealth
Kimberly’s dropped me as a client because I told her I was uncomfortable with her husband being in the background of one of our tela-health conversations and uncomfortable with her texting me three or four times in the hour if I don’t respond. She texted me asking for something at 10 pm and then again twice at 8 am the following day. When I told her it was unprofessional and making me uncomfortable, she told me she figured I would react like this, and that she already dropped me as a client. I didn’t owe her money or even have an appointment set up so the urgency was very unprofessional and very clear what she was trying to push treatment so she could get a check. I’m more than happy to provide screenshots to anyone who’s thinking of starting sessions with her. I’m sure what you see will encourage you to find someone who actually is passionate about mental health
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Makayla – Jan 31, 2025
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Caring, compassionate, knowledgeable
Telehealth
Dr. Milaney was interested in helping me. The best thing she did was to listen and then took time to answer questions. She seemed to understand. I liked how she explained her thought process and then educated me about the medication. She instilled trust. I am better now, able to enjoy my life. Appointments are easy to schedule and she answers the phone. I would not hesitate to recommend Dr. Milaney to anyone suffering from depression or mental health problems.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
Stefani – Jan 17, 2025
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I was worried about starting medication, my first time seeing a professional for my anxiety but Dr. Milaney was reassuring and took time to understand my problems. I was able to start medication right away and I'm feeling better. She listened, didn't judge me, seemed to really care about me as a person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Tim in Willimantic – Nov 29, 2018
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I struggle with depression and have a lot of allergies. MS. Milaney had the patience and caring working with me to find medication that works without causing a problem. This is the first time that a doctor took time to listen to my concerns. She gave me hope, something I haven't felt in a long time. She is also very knowledgeable. Answered my questions in ways I could understand. Would recommend MS. Milaney to anyone who struggles with mental illness.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Coventry – Nov 28, 2018
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I was very pleased with my experience with doctor Milaney. I can be a hard critic but I was pleasantly surprised. It was good to be treated with professionalism and care. She listens and treats me with compassion. I feel I can count on her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Theresa in CT – Nov 28, 2018
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Poor communication, Bad Listener, Would ask me questions and not let me finish my answers before asking more question. Repeatedly talked over me. I kinda felt bullied , If you want someone that is going to listen to what you are going through... She is not the one...
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mansfield center, CT – Nov 28, 2018
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Very compassionate, good listener, kind, understanding
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
Aug 08, 2018
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This was my first time getting help and I didn't know what to expect. Mrs. Milaney was easy to talk to, seemed to understand, and worked with me to find the right treatment. I recommended a friend of mine. Very respectful and caring. She really helps me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Aug 08, 2018
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I went to so many doctors and none of them took the time to understand, just pushed pills on me. She found the right med for me and with less medication. I feel like myself again! I will never see anyone else again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Hartford, CT – Aug 07, 2018
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She cared about me and my mom, listened and took more time than the appointment was scheduled. She knows her medication and works with my health problems and doctors to find the right one.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
CT – Aug 07, 2018
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Very knowledgeable and professional, listened, really cared.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
7 others found this helpful
Helpful
Waterford, CT – Aug 07, 2018
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Cold, no compassion, judgemental, worst experience I have ever had with a ”professional”. She is in the WRONG field. Life got better when I stopped seeing this woman an got a new provider who cared and listened to me.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Former Patient in New London, CT – May 18, 2018
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About Me

care philosophy

I approach treatment with deep compassion and empathy, believing that every individual deserves personalized care. In our first session, we'll explore what brought you to seek treatment and take a comprehensive history. Together, we will create...read more

biography

Hello! I'm Kimberly Milaney, a Psychiatric Mental Health Nurse Practitioner based in West Hartford, CT. With over a decade of experience in the field, I am passionate about providing compassionate and comprehensive mental health care for children,...read more
  • Psychiatry

  • Psychiatric Nursing (Nurse Practitioner)

  • University Of St. Joseph

    Medical School, 2014
  • Cmha

    Internship Hospital, 2014
  • University Of St Joseph (graduate)

    Residency Hospital, 2014
  • Wm. Backus Hospital Outpatient Mental Health And Boneski Drug And Alcohol Inpatient Facility

    Internship Hospital, 2013
  • University Of Connecticut Health Sciences

    Medical School, 2009
  • Moorpark College

    Undergraduate School, 2001

Locations

Thrive Behavioral Health PLLC

Thrive Behavioral Health PLLC836 Farmington Ave West Hartford, CT 06119
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 6:00pm
    • Tue: 10:00am - 7:00pm
    • Wed: 10:00am - 7:00pm
    • Thu: 10:00am - 2:00pm
    • Fri: 10:00am - 1:00pm
    • Sat: closed
    • Sun: closed
  • Directions
Thrive Behavioral Health PLLC4 N Main St West Hartford, CT 06107
2
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions