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Liang Zhu

Liang Zhu

Nursing (Nurse Practitioner)

Liang Zhu is a nurse practitioner in Arcadia, CA. She is accepting new patients.

4.1 Star Rating
Based on 50 reviews 4.1 Star Rating (50 reviews)

Insite Digestive Health Care

488 E Santa Clara St Ste 103 Arcadia, CA 91006
Patient Favorite Award

Liang Zhu is a patient favorite Nurse Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Liang Zhu's Reviews

Likelihood to recommend Liang Zhu

4.1
50 ratings, 37 with a written review
5 star
68%
68%
4 star
14%
14%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Professional and friendly
The office is very nice as well as the staff. They verified my health information and the medication I am taking.
What went well
  • I felt respected
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Oct 29, 2024
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Very careful to explain.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 25, 2024
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First Visit
Telehealth
Beautiful building and office. Super friendly staff. Fast and efficient. NP listened and explained everything to me
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 25, 2024
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Knowledgeable and caring
We were able to discuss the follow up to my health issue. I received a hard diagnosis and Judy was very empathetic to my feelings.
What went well
No results
What could be improved
No results
Helpful
Oct 15, 2024
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efficient, but not 'Great!'
She worked very fast, I trust that she inputted all factual data correctly. She was very cordial & professional, but given that I'm under extreme Stress currently, I do wish she would have been warmer, and intentionally kinder. A simple smile would have gone a long way to help me feel better! I'm actually pretty Good-Natured (when not so stressed), but today just really needed a more sympathetic, 'human' touch - rather than an uncaring, distanced, clinical approach.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Sep 24, 2024
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Great Interaction
Courteous, listened, knowledgeable and had a plan.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 17, 2024
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Wasn’t her helpful
I basically told her what I wanted to do in terms of treatment based on what I googled and that was it. Really not helpful in thinking out a plan and instead just agreed to what I suggested based on my limited knowledge. Waste of time.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 06, 2024
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She was very professional and kind. She took time to listen to my concerns. Great experience!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 30, 2024
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Everybody has always been polite and appropriate as well as very professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. Lima – Aug 23, 2024
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Easy
Ms. Zhu came in, asked sensible questions, then took me out to make a colonoscopy appt. Very fast and efficient but not hurried.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 16, 2024
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nice and profession
nice and profession
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 14, 2024
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Very kind and attentive
The staff was very helpful and friendly. Positive experience especially when you don’t feel good and are scare of what is causing it.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 27, 2024
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Poor attitude
Her attitude was condescending & rude. She acted like I was dumb for asking the questions that I asked. Dr. Mourani is a great doctor but I will not see the NP again for an appointment. Probably would have asked a few more questions, but did not want confrontation. She did not ask me if I had any questions for her either.
What went well
No results
What could be improved
No results
Helpful
Jul 16, 2024
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Review current health condition
Telehealth
Colonoscopy
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oi Ling Chan – Jul 12, 2024
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Bad doctor.
She kept interrupting me when i answered her questions or asked my own. Then she would repeat her own questions while I was trying to answer them. During her exam, she poked me hard (down there) and asked if it hurt and when i said yes, she said she didn't poke me anywhere that made sense. Then i told her it was because she poked so hard and she did not apologize, but interrupted me again. It seems like she does not like people or her job--as if she wanted the visit to be ten seconds long or shorter. Then i remembered i had seen her before in another visit years before, and i remembered she treated me the same way back then. Quite terrible impatience.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Bad experience – Jul 03, 2024
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Very professional nice and with mask off a warm beautiful smile
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 03, 2024
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The visit was fast and thorough. I was seen prior to my scheduled appointment time
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Angel Feliciano – Jul 03, 2024
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Post colonosc appt
Telehealth
It was a pleasure to be seen by Liang Zhu, she was very knowledgeable about my Medical prob and very Caring and great careI AM VERY SATISFIED ANDLooking forward to be in her care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LauravP Garcia – Jun 20, 2024
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Patient rapport and communication
I had to keep asking questions and asking for information as she didn’t answer my questions well and didn’t provide information about my condition.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
John Pisula – Jun 19, 2024
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She was and knowledgeable and informative.
The entire staff was great. I was particularly impressed not having to wait a great amount of time to be seen.
What went well
No results
What could be improved
No results
Helpful
Jun 11, 2024
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About Me

biography

Liang Zhu is a nurse practitioner in Arcadia, CA. She is accepting new patients.
  • Nursing (Nurse Practitioner)

Patient Favorite Award

Liang Zhu is a patient favorite Nurse Practitioner

    Read our methodology

    Locations

    Insite Digestive Health Care

    Arcadia Office488 E Santa Clara St Ste 103 Arcadia, CA 91006
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions