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Dr. Lily Yeh, OD

Dr. Lily Yeh, OD

Optometry

Dr. Lily Yeh, OD is an optometrist in Enfield, CT. She is accepting new patients.

3.3 Star Rating
Based on 12 reviews 3.3 Star Rating (12 reviews)

Practice

139 Hazard Ave Bldg 1 Enfield, CT 06082
(860) 749-1233
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Dr. Yeh's Reviews

Likelihood to recommend Dr. Yeh

3.3
12 ratings, 3 with a written review
5 star
58%
58%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
42%
42%

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Online booking but doesn’t use
I’ve been going to Dr. Lily Yeh’s practice for over 10 years, and I just got used to going there. Their staff had been friendly and accommodating.me. I told them I made the appointment online with their portal, I even added insurance information as requested. They said the app doesn’t work, and they couldn’t see me. Their web page indicates if a patient missed an appointment there a $40 charge. I emailed and asked them to give me a $40 credit as the doctor could not fulfill my appointment. They responded by saying I had no appointment, there was no confirmation and sorry that I was confused. I would have accepted any type of accommodation but now I’m upset.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Henry Lanouette – Jul 07, 2022
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Props to Doc Lewis
Shout out to Doc Aaron Lewis (not lying, that’s his name) at Emily Eye Care. My last experience wasn’t amazing and he provided the exact opposite. He was knowledgeable, easy to understand, patient with questions. He explained the value in a photo of my eyes… “a part of your body you’ve never seen before” and I’m glad I did it! Alternative to dilation. Only $39. And honestly, really cool to see. So, props to Dr. Lewis!! Highly recommend.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Realtor Dawn Ezold – Apr 28, 2022
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We have been going to Dr. yeh since she began practice. We find her very competent and very pleasant. Her staff is great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan in Manchester, CT – Aug 07, 2019
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Leave a review

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Eye Health Spotlight

About Me

biography

Dr. Lily Yeh, OD is an optometrist in Enfield, CT. She is accepting new patients.

  • Optometry

  • English

  • Mandarin

  • Mandarin

  • Minnan

Focus on Diabetic Macular Edema

Locations

Practice

Emily Eye Care LLC139 Hazard Ave Bldg 1 Enfield, CT 06082
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