Dr. Lisa Bowen, OD

A very knowable and helpful doctor. Appointment went smoothly. I will recommend her to anyone who has eye concerns.

Was never advised to call if you were going to be more than 10 minutes late for an appointment. After leaving work early from downtown Dallas, I arrived a few minutes past their "10 minute" rule (which they never told me) and was quickly told I had to reschedule. Never in my life have I had to reschedule for being that late for a doctor's appointment. Sorry Bowen Eye Care, you lost five customers today for your inflexibility. My family of five will be going elsewhere for our eye care needs.

I was referred to Dr. Bowen by my doctor and a family member. I requested an appointment on the website, and as emphasized, did not call as it was made clear 'that would delay an appointment'. When I had not heard, my primary office called. When I told my primary on a visit some weeks later I still had not heard, my primary office called Dr. Bowen's office again, who told my primary they had called me, which was not true. Good medicine needs a good office administrator.