Lisa Western, NP

Dr. Western is the Dr that I recommend to anyone who will listen to me. I have been to several Drs but when I tell you I will never change I mean it. In my experience she has been incredibly informational, understanding, and possesses an incredible skill of listening. Everytime I see her I leave feeling like I have been validated, listened to, and truly educated! I have seen her for a wide range of things: sexual health, mental health, and general health. Please if you’re looking to see someone for your healthcare needs, let it be her!!

We are very fortunate to find this practice. We have had the joy of being seen by Lisa on multiple occasions. When we arrive the office is very clean, the staff is very friendly and courteous. Our average wait time has been less than 5 minutes. Lisa asks a lot of questions and also encourages your own questions and addresses your concerns. When we've needed referrals we were given an explanation as to why it was recommended. When I didn't get a referral I thought I might need she thoroughly explained why it wasn't needed at the moment. We have also used their video visits during COVID. We were seen right away and had our medication called in as well. If I've had a question after the appt I was able to message in the app the office uses and I received a response right away. I also had felt I needed an appt asap and I had an alternate provider and he was amazing as well. I feel that my daughter and myself are in great hands and I highly recommend this practice.

Dr. Western is everything one hopes for in a provider and more. She is highly competent and well trained of course. Along with her skill set she is compassionate, communicative, empathetic, sensitive, and extremely organized. She met me where I was and listened to my concerns. She reported my lab results within 24 hours and initiated consults for follow-up. I am already scheduling my next annual exam. My experience with her and her team vastly exceeded my expectations. I can say as a nurse and a surveyor of healthcare organizations. This is the Place for Care. Thank you!

Very courteous and thorough during the examination. Followed through with my concerns, suggesting further tests, setting them up and phoning me with the results and recommendations within an hour.

Very caring and helpful

Lisa and I have an understanding of common concern. I know about my body and she knows how it is supposed to work. We talk about my concerns and come up with a solution. I enjoy her happy attitude and willingness too listen to what I have to say about my health issues. She is also informed about my insurance and knows how to work with it.

She actually takes the time to listen to your concerns and then follows through if there is something that needs to be done. She is great!!

Dr Lisa is very kind, compassionate and caring. I feel very blessed to be a patient of hers! She has really helped me with all aspects of my complicated situation and I strongly recommend her to ANYONE seeked a primary care physician.

My children and I have been patients of Dr. Lisa Western for the past few years. She has the best bedside manner of anyone I’ve ever seen. I am a rape victim and to say that I hate pelvic exams is an understatement. She isn’t pushy or arrogant. She makes you feel comfortable and answers all your questions while giving you her undivided attention. She has seen us from everything from Asthma, to ADHD meds, to punch biopsies, and even placing my IUD. We have discussed my autistic sons medications many times and she isn’t one to overmedicate or just hand someone a pain pill irresponsibly, which makes me feel much better, knowing that she cares more about the issue going on, and the patient being treated, than just handing them a script and sending them out the door. If you are looking for a new family practice clinic, this place is clean, easy to get into, and you will love Dr. Western. I know we do.

My daughter and I absolutely LOVE Dr. Western. Dr. Western has been providing me and now my daughter with excellent medical care for over 5 years now. I wouldn't go to any other doctor. Dr Western takes a genuine interest in her patients and spends the time necessary to insure quality treatment. I love the fact that she explains things to her patients in an easy to understand format. She is just all around awesome .Her office staff is great. There is very little wait time to see her when an appointment is scheduled. I usually spend less than 10 minutes waiting.

Lisa has been a very helpful doctor . she cares about her patients and their health concerns .

Best provider by far! The office as a whole is great too, they treat you like a person and not a number or dollar amount! Thank you Millcreek Primary Care for all you do!

The office of Lisa Western (Nurse Practitioner) of Millcreek Primary Care is a excellent office to have your medical needs met and for referrals for specialty needs. They are in a new office, clean and bright. Always greet you with a smile and have a positive outlook on all aspects of health and wellness. It has been a pleasure having Dr. Western serve and meet all my medical needs this past year. I am so glad I found her!

lisa is the best person i’ve met with. i saw her because i was seriously depressed. most doctors i had seen before just told me to excercise and lose weight. lisa listened to me and worked with me on my insurance and what i was able to do. i now feel stable for the first time in a long time. i can’t recommend her enough.

DR WESTERN IS AMAZING WHEN IT COMES TO HER PATIENT AND CARE FOR THEM. SHE IS VERY RELAXED AND ALWAYS ON TIME.

Dr. Western really cares about her patients. She is easy to talk to, yet direct. I have recommended 5 patients to her who all absolutely love her. She has no judgement and makes her patients feel very comfortable.

I have always received caring service with Dr. Western. I even recommended my mother to her.

Definitely I see an Angel , in every time I visit

Excellent knowlwdge and caring...wise beyond her years.

Lisa has all the characteristics of what I feel a good doctor is. She is concerned about you and your conditions and will go out of her way to make sure you are taken care of in a proper manner. I think she is great!