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Lori Firestone, NP

Lori Firestone, NP

Nursing (Nurse Practitioner)

Lori Firestone, NP is a nurse practitioner in Cleveland, TN.

3.4 Star Rating
Based on 5 reviews 3.4 Star Rating (5 reviews)

Cleveland Behavioral Health

3555 Keith St NW Ste 102 Cleveland, TN 37312

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Lori Firestone's Reviews

Likelihood to recommend Lori Firestone

3.4
5 ratings, 5 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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She is amazing! Non judgemental and listens! Super pleased with the care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
T.S – Apr 16, 2024
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Great provider
I have seen Lori for a few years now. It is my opinion that she is very good at her job. These negative reviews really surprise me. I do not agree with them at all. She has helped me greatly. I would recommend her to friends and family. It sounds like people have unrealistic expectations of how these visits should turn out. She does exactly what someone in her position in supposed to do, and does it well.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
2 others found this helpful
Helpful
P – Jul 12, 2022
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I have been seeing Lori for several years. I find that if you explain your current issues clearly sdoe sincerely try to help you. People must realize that Mental Health practitioners have a very high standard by law and it isn't always easy for them to help Mentally I'll patients with their wants versus what they think they need.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carol – Jun 10, 2021
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Her 1st Q. Was NOT, 'How have u been,since I last seen u'- it was Always- Do u want to hurt Yourself or Others,.ie MY 2 daughters... After a year of that, I told her to STOP ASKING THAT RIDICULOUS QUESTION & SHE DROPPED ME AS A CLIENT. She don't care about your mental health. Don't Waste Your time or$$ With her!! & the meds she prescribes are TRASH-she didn't care they didn't help or mostly Made things worse, she told me I wasn't taking them @the correct time of day!! Umm, Ok Thanks Doc.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Bee in Cleveland, Tennessee – Feb 27, 2018
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She was absolutely the most insensitive nurse practitioner I have ever met in my entire life. She asked numerous questions about my past, family, and health issues which made it seem that she was genuinely concerned and wanting to help me get better. That was not the case at all. She literally said, "I'm just here to prescribe medicine". She insisted on putting me on medicine that hasn't worked in the past and was incredibly judgmental. The office never answers their phone or it's off. Avoid.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Cleveland, Tn – Jan 06, 2017
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About Me

biography

Lori Firestone, NP is a nurse practitioner in Cleveland, TN.
  • Nursing (Nurse Practitioner)

  • Psychiatric Nursing (Nurse Practitioner)

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Locations

Cleveland Behavioral Health

Cleveland Behavioral Health PLLC3555 Keith St NW Ste 102 Cleveland, TN 37312
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