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Mary Guertin, CNP

Mary Guertin, CNP

Colorectal Surgery

Mary Guertin, CNP is a colorectal surgery specialist in Springfield, MA. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 18 reviews 4.9 Star Rating (18 reviews)

Baystate General Surgery - Springfield

2 Medical Center Dr Springfield, MA 01107
Telehealth available

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At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Mary Guertin's Reviews

Likelihood to recommend Mary Guertin

4.9
18 ratings, 18 with a written review
5 star
94%
94%
4 star
0%
0%
3 star
6%
6%
2 star
0%
0%
1 star
0%
0%

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Few things about me. Spinal cord injury I self catheter. Push to poop. Have a right Inguinal hernia that I really need to be taken care of. Went to see Mary G. last year had Fecal gram and a Stiz marker test. Slow transit. Bloated gassy feeling all the time. Was told to go to pelvic floor exercises called last year. Made calls to four five places put on a waiting list. I finally got a call back first appointment March 28th. Hernia was acting up in January ‘24 very painful made an appt with bay state general surgery. Doctor wants me to see colorectal first get an appt March 10th call today i can’t see the surgeon until I see the pelvic floor people. The run around. Sure seems the Colorectal people just don’t want to help me very frustrating. Nothing personal against Mary she is a great person.
What went well
  • I felt respected
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gary Binette – Feb 18, 2025
Thank you for sharing your feedback. We’re truly... Read More
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Never had a bad experience every staff member was very professional.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 13, 2024
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Got right to an exam, identified the problem and scheduled a procedure. Botta bing.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Dec 23, 2023
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Mary is very kind and supportive. She asked in depth questions in order to improve my quality of life. Without her prompts I would not have known that there were ways to improve my condition. Thank you so much Mary.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 20, 2023
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Very nice and very good
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 04, 2023
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Best doctor I have seen in awhile. She was great!
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Oct 05, 2023
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I was very happy with Mary Guertin she is very caring and was helpful. I would recomend her highly. Everyone in the offuce was so kind and very proffesional.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Sep 22, 2023
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Mary Charlotte Guertin, NP is an uncommonly compassionate professional. I'm grateful for her care and would recommend her without reservation. Her assistant[...]was also very kind and I appreciated the way she made sure I understood the reason for my visit and what to expect. [...]
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 07, 2023
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I was totally impressed with Mary Guertin in all respects mentioned above. She was knowledgeable, responsive, personable and extremely caring about my health and welfare. I could not have asked for more.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jul 26, 2023
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Very satisfied with visit and medical results that followed.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jun 13, 2023
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I was very satisfied with my experience during my visit. I felt heard and I felt that I was finally given a possible solution to a long term medical issue I've been dealing with. I have hope again that this medical issue will get resolved once and for all thanks to the medical provider I saw.
What went well
No results
What could be improved
No results
Helpful
May 24, 2023
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Nice
What went well
No results
What could be improved
No results
Helpful
May 16, 2023
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High respect for *Mary Guertin NP and staff. Very professional and caring.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 11, 2023
Thank you so much for taking the time to share... Read More
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The overall experience was awesome and I would recommend this group to others needing treatment. Compassion and understanding towards patients and communication was outstanding. Respect 110%. From the receptionists to the doctor to their follow up team HIGH KUDO's. Questions asked and answered as well as doctor making sure all aspects were understood. Thank you Mary and [...] for such a positive outcome.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Mar 17, 2023
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*Mary Guertin was an excellent provider in every way.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Mar 17, 2023
Thank you for taking the time to leave a positive... Read More
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Oh, I was very happy with this doctor. She told me the problem she help me with everything and so far I'm doing good and I see her again in six months so I couldn't be more pleased with this doctor. I was afraid in the beginning but she made me ease up and she was very nice so I'm very glad that I got to see her and I was very happy
What went well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Jan 20, 2023
Thank you for taking the time to leave such a... Read More
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Very good
What went well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Jan 20, 2023
We are happy to hear it was a positive... Read More
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Very pleased, this was my introduction to her and she was very helpful
What went well
No results
What could be improved
No results
Helpful
Dec 13, 2022
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About Me

biography

Mary Guertin, CNP is a colorectal surgery specialist in Springfield, MA. She is accepting new patients and telehealth appointments.
  • Colorectal Surgery

Locations

Baystate General Surgery - Springfield

Baystate General Surgery - Springfield2 Medical Center Dr Springfield, MA 01107
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