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Melissa Bergfeld, APRN

Melissa Bergfeld, APRN

Nursing (Nurse Practitioner)

Melissa Bergfeld, APRN is a nurse practitioner in Norwich, CT.

1 Star Rating
Based on 6 reviews 1 Star Rating (6 reviews)

Practice

17 Case St Norwich, CT 06360
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Melissa Bergfeld's Reviews

Likelihood to recommend Melissa Bergfeld

1.0
6 ratings, 6 with a written review
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Dismissive
I feel I did not get a very thorough annual pap smear visit. Felt very rushed and when I asked questions she was kinda dismissive. I’ve been dealing with something for a while that they can’t seem to figure out and she’s just like “well go see a specialist” I will be changing my provider. Doesn’t seem to care at all.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
JJ – Feb 20, 2024
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Very Dismissive
Extremely dismissive and off-putting. Told me to "get better mental health care". Saw a different provider next time who validated my concerns and actually treated me.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 11, 2023
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Very condescending and terrible bedside manner. Every question I asked she acted like I was an idiot and seems just angry and irritable both times.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Dec 10, 2022
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Impatient, dismissive, and rude
I saw Melissa years ago and really liked her. However after my recent appointment, I have to believe she's going through something personally or this career has taken a toll on her. I was appalled at how impatient, dismissive, and rude she was. I have thick skin and am not easily offended and I was in shock at her overall demeanor and attitude. Condescending, dismissive, hardened, irritable, and completely lacking empathy. I shared some concerns about long-term birth control use and she talked down to me, interrupted me, kept saying "AS I ALREADY SAID...." and rushed me through the appointment. I hope she can work through whatever it is she's going through because the care she provided was extremely disappointing and disheartening.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Oct 07, 2022
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Terrible bedside manner. Does not care.
Terrible bedside manner. I work in the medical field as a nurse and was appalled she spoke to me the way she did (she made me cry simply from how rude she was- it was a sensitive topic as well) and I can not imagine how she treats her other patients. I would never talk to patients the way she does. I came with concerns to her which she dismissed and rolled her eyes and stated to me “I’ve already had to say this like 8 times today to my patients. It’s probably stress. Come back in a year if you can’t conceive.” She almost seemed annoyed that I came in and was wasting her time. Well when I turned to another provider at a different facility they adequately tested me and took my concerns seriously and I did in fact end up having PCOS when Melissa kept dismissing and denying it. I don’t even know why she’s still practicing with patients it’s seems like she doesn’t even care about patient care at all or even like people. I would honestly recommend finding a different group.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 29, 2022
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Terrible bedside manner. Doesn't care about the whole picture or the fact that you are in actual pain. Also likes to tell you not to freak out - multiple times, when all you are doing is asking questions!
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Nov 18, 2020
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About Me

biography

Melissa Bergfeld, APRN is a nurse practitioner in Norwich, CT.
  • Nursing (Nurse Practitioner)

  • Obstetrics & Gynecologic Nursing (Nurse Practitioner)

Locations

Practice

OB/GYN Services PC17 Case St Norwich, CT 06360
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