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Dr. Nina Gelfond, OD

Dr. Nina Gelfond, OD

Optometry

Dr. Nina Gelfond, OD is an optometrist in Buffalo, NY.

4.8 Star Rating
Based on 54 reviews 4.8 Star Rating (54 reviews)

Practice

4590 Main St Buffalo, NY 14226
Patient Favorite Award

Dr. Gelfond is a patient favorite Optometrist

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Dr. Gelfond's Reviews

Likelihood to recommend Dr. Gelfond

4.8
54 ratings, 37 with a written review
5 star
91%
91%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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Great experience
the Dr was thorough answered all my questions
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Apr 25, 2025
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Super attentive and kind
Dr Gelfond is super attentive, listens to any concerns, and is very efficient and helpful in exams and with prescriptions and medical advice. Plus she’s very kind and friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S F – Mar 16, 2025
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DID NOT TELL ME.....
NOT GOOD. Examined my eyes, told me to take eye vitamins but no reason or explanation why.I went to another dr. and I was told I have mac. degeneration and glaucoma. I don't understand why she gave me the silent treatment. I am now seeing several specialists who tell me what is going on.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Feb 24, 2025
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Great demeanor, professional
I enjoy being treated by Dr. Gelfond - I truly believes that she reviews my history before entering the examination room
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James Sowinski – Feb 22, 2025
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It was an excellent appointment. I would recommend her to my family and friends.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 09, 2025
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Dr. Gelfond listened very carefully and fully answered all my questions. She is always very friendly and helpful and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 28, 2024
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Excellent Service
Quick and professionally run office. No waiting. Dr. Gelfond answered all my questions. She was friendly, positive and thorough. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 08, 2024
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I was quickly taken into exam, then short wait for Dr. Gelfond. This was my 1 st time at this location. I usually go to Harlem Rd. and was apprehensive about changing locations. Why? This is closer to home, very pleasant staff, overall good experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara Alley – Oct 22, 2024
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The Best
Friendly office to walk into for my yearly eye exam! Dr . Gelfound is awesome !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 18, 2024
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Disrespectful
I felt totally disrespected and like she didn’t believe what I was saying during the whole appointment. Specifically — After I told her that I had an appointment, in a few days, with the specialist she wanted me to see she repeatedly told me to see him. She also told me to go in to see the specialist right away when I have complications. I told her sometimes when I have complications he, the specialist, doesn’t think it’s urgent. She repeatedly told me I needed to see him right away. I felt totally disrespected, unheard, minimized and not believed. I won’t be going back to see her.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 03, 2024
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Efficient and answered all my questions
Professional and efficient. No waiting around like the Harlem road office!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 18, 2024
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Very compassionate. Gives full explanation. Fantas
How willing she is to address concerns
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 30, 2024
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On time and very thorough. Answered all questions and very friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 25, 2024
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A satisfied Patient
I have been a Patient of Dr. Gelfond for about 20 years. She is a great Doctor and very professional
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 23, 2024
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Very professional and highlexperienced eye doctor.
Dr. Gelfond is very knowledgeable and an expert in her field.She is also very professional and provides consistently excellent eye care.
What went well
  • I felt respected
  • Listened & answered questions
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 21, 2024
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She took her time and answered questions I had.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 03, 2024
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Very Likely
Always very efficient and right on schedule very through
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Tom Lysiak – Jun 08, 2024
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She was a good listener and educator
The receptionist is abrupt in person and on the phone. I heard her say out loud 'why do people call with stupid questions' and then slame the phone. she needs to be replaced..
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
May 13, 2024
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Great efficient exam
I was in and out in 30 mins. For little waiting!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steve Z – Apr 12, 2024
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Very knowledgeable
I have seen two other specialists who could not give me answers about my vision issues. She knew exactly what was going on.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 10, 2024
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About Me

biography

Dr. Nina Gelfond, OD is an optometrist in Buffalo, NY.
  • Optometry

  • English

  • Russian

Patient Favorite Award

Dr. Gelfond is a patient favorite Optometrist

    Read our methodology

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    Locations

    Practice

    Office4590 Main St Buffalo, NY 14226
    1

    Practice

    Office3095 Harlem Rd Buffalo, NY 14225
    2