Dr. Paul Denis, DC
Chiropractic Rehabilitation
Dr. Paul Denis, DC is a chiropractic rehabilitation specialist in New Albany, IN. He is accepting new patients.
3.1 Star Rating
Based on 14 reviews 3.1 Star Rating (14 reviews)
Practice
5120 Charlestown Rd Ste 3 New Albany, IN 47150Make an Appointment
At a Glance
- Easy Scheduling
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Dr. Denis' Reviews
Likelihood to recommend Dr. Denis
3.1
14 ratings, 7 with a written review
| 5 star | 50% | 50% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 7% | 7% |
| 1 star | 43% | 43% |
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Great caring Doctor and Staff. Dr. Denis takes time to explain everything and why it is happening to you. I can walk upright again and do things I have been unable to do for a long time. He is well worth seeing and I highly recommend him!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
BOBBIE C STELLE – Nov 03, 2022
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Actual care was good, but their billing is terrible. They do not do copays and send you a large bill after many months with no explanations or billing breakdown.
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
1 other person found this helpful
Helpful
Billing – May 03, 2021
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What should have been max out of pocket expense (per office staff) of $3000, due to insurance, turned out to be $3644. Had to stop going due to insurance coverage. The office staff could not tell me what the insurance would cover. Still have pain. Most health care providers can tell you what your expense will be, this office apparently could not.
What went well
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
In pain – May 01, 2021
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Unprofessional. Unreasonably aggressive and pressuring about making and keeping appointments. Billing is a mess. No explanation of billing or benefits, just a surprise big bill months into treatment. Disrespect patient treatment decisions that involve changes in chiropractic care (less month for them). Tried to undermine advice from another doctor. Stay away from these guys.
What went well
- Office environment
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 18, 2021
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Office staff was very pushy with scheduling appointments and pushing you to come in 3x a week for months ($$$$). Billing to insurance almost 6 months behind. They do not collect copays and bill you a mass amount later. Do not recommend.
What went well
No results
What could be improved
- Office environment
1 other person found this helpful
Helpful
Feb 04, 2021
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don't bother with this one---he is interested in money, not his patients' well-being---worst adjustment I ever had--- he was also very RUDE when I asked for an adjustment on my first (and only) visit---all he wanted to do was charge me a fortune for explaining to me what my xrays showed, when I told him I already knew what they were going to show, since I had had xrays previously
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Memphis – Aug 25, 2017
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Dr. Denis is very courteous, professional and kind.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kay in Georgetown, IN – Aug 07, 2016
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Leave a review
How was your experience with Dr. Denis?Overall Patient Satisfaction
14responses
Likelihood of recommending Dr. Denis to family and friends is 3.0714285 out of 5
About Me
biography
Dr. Paul Denis, DC is a chiropractic rehabilitation specialist in New Albany, IN. He is accepting new patients.Chiropractic Rehabilitation
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