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Dr. Paul Graves, OD

Dr. Paul Graves, OD

Optometry

Dr. Paul Graves, OD is an optometrist in Gallup, NM. He is accepting new patients.

2.6 Star Rating
Based on 8 reviews 2.6 Star Rating (8 reviews)

Practice

1300 S Second St Gallup, NM 87301
(505) 722-3388
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Dr. Graves' Reviews

Likelihood to recommend Dr. Graves

2.6
8 ratings, 3 with a written review
5 star
25%
25%
4 star
13%
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3 star
13%
13%
2 star
0%
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1 star
50%
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Listens well, takes his time and is very thorough.
I was impressed with his demeanor, concern for my issue and determination to check the situation very thoroughly. I visited his office while on a visit to Gallup where I thought I had a contact off center somewhere in my eye. He went above and beyond in ensuring I had no contact in that eye, then flushed out the eye and applied ointment to alleviate the irritation I had caused poking around trying to find the contact lens. The next day my eye was fine and I was able to insert a contact lens and see clearly again. What a relief! If Dr. Graves practiced in Durango, I would go to him regularly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patricia Hall – Aug 18, 2024
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Best prescription ever
We love our prescriptions. The office staff is very kind and helpful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 02, 2024
×Post a ResponseAre you Dr. Graves?
Do yourself a favor and choose another eye doctor. He couldn't get my prescription glasses right. My head hurt sooo bad so I had them do it again. Took the 2nd one and my head still hurt. I really don't know why they can't get it right Also, it's their responsibility to actually inform the client about their prescription/eye grade. If I didn't ask, they would never tell me about it. They're all in it for the money and don't care about the client.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 17, 2019
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Eye Health Spotlight

About Me

biography

Dr. Paul Graves, OD is an optometrist in Gallup, NM. He is accepting new patients.

  • Optometry

Focus on Diabetic Macular Edema

Locations

Practice

Office1300 S Second St Gallup, NM 87301
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