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Rachel Mao, CNP
Gastroenterology
Rachel Mao, CNP is a gastroenterology specialist in Greenfield, MA. She is accepting new patients and telehealth appointments.
4.8 Star Rating
Based on 10 reviews 4.8 Star Rating (10 reviews)
Baystate Gastroenterology - Greenfield
48 Sanderson St Greenfield, MA 01301Telehealth available
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Rachel Mao's Reviews
Likelihood to recommend Rachel Mao
4.8
10 ratings, 9 with a written review
| 5 star | 80% | 80% |
| 4 star | 20% | 20% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 0% | 0% |
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Very helpful visit over all. The nurse/assistant was excellent. Ms. Mao was help full.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 26, 2024
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This appointment was very helpful.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Oct 03, 2023
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This was a new patient visit. It was a good experience, and I intend to move to this practice.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Jul 26, 2023
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Simply a consultation prior to scheduling a procedure. Well done.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 11, 2023
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From the time I walked through the door, I was impressed by the friendly, caring attitude of all involved. The receptionist, who told me she was a retired "substitute" actually said "Welcome to our practice." The nurse who did the intake was very nice, and my provider, Ms. Mao, was excellent! I felt she had already reviewed my medical records, listened carefully to my concerns, provided information about my issues, suggested a plan of action that I felt part of, and referred me for an [...]. I will admit that beforehand, I was not very excited about having a PA as my provider, but once I saw how professional, knowledgeable, and caring she was, I felt satisfied and confident in her care.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Feb 16, 2023
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Very considerate and caring individual
What went well
No results
What could be improved
No results
Helpful
Feb 13, 2023
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Highly professional and sensitively supportive
What went well
No results
What could be improved
No results
Helpful
Feb 10, 2023
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Very helpful provider.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Jan 20, 2023
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Great listener.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
No results
Helpful
Dec 30, 2022
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How was your experience with Rachel Mao?Overall Patient Satisfaction
10responses
Likelihood of recommending Rachel Mao to family and friends is 4.8 out of 5
About Me
biography
Rachel Mao, CNP is a gastroenterology specialist in Greenfield, MA. She is accepting new patients and telehealth appointments.Gastroenterology
Focus on IBD
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Locations
Baystate Gastroenterology - Greenfield
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