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Dr. Randall Edwards, OD

Dr. Randall Edwards, OD

Optometry

Dr. Randall Edwards, OD is an optometrist in Rapid City, SD.

3 Star Rating
Based on 4 reviews 3 Star Rating (4 reviews)

Practice

1605 Eglin St Ste 2 Rapid City, SD 57701

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Dr. Edwards' Reviews

Likelihood to recommend Dr. Edwards

3.0
4 ratings, 2 with a written review
5 star
50%
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4 star
0%
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3 star
0%
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2 star
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1 star
50%
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I have been a patient of Dr. Edwards for years. I appreciate his comprehensive exams. He is friendly, thorough, and his exam fee includes most any testing, as part of the exam whereas other eye tend to nickel and dime you with additional fees. As patient you can appreciate his consistency.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Becky – Jun 17, 2020
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Was rushed through the exam, he changed the lenses too fast my eyes couldn't focus. When I told him I couldn't see the letters clearly and was only guessing he insisted I was seeing 20/20, so I assumed I needed to get used to my new contacts only to find when I left the office I couldn't read signs, menu boards or anything 4 feet away. He refuses to give me a refund or a prescription I can use. I feel so ripped off, what a scam.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Rapid City, SD – Oct 07, 2017
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How was your experience with Dr. Edwards?

About Me

biography

Dr. Randall Edwards, OD is an optometrist in Rapid City, SD.
  • Optometry

Locations

Practice

Dr. Randall L. Edwards1605 Eglin St Ste 2 Rapid City, SD 57701
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