Renchu Alex

Short version: I have PTSD from medical abuse. I did my best to make it clear to this place, and the PTSD was induced by another urologist. If I see a doctor, I have to have a therapy session after. There’s no getting around it. I called and asked about times for appointments, and made clear that I had to be at therapy at 4, so it was very important to know how long I *might* be there. I was told 50 minutes max by the guy on the phone. Either no one informed the doctors, or they just like to yell “RELAX. WHY WONT YOU RELAX” at people with PTSD (this was the first urology appointment since the abuse). This took 2 and a half hours, I missed therapy (but got charged since I wasn’t given ample time to cancel), so I asked for my co-pay back since they made me sicker, didn’t listen AND furthered the PTSD. The office manager, Pam, told me that I should consider not having two appointments in one day, ignoring that I have to or I can’t get to a doctor at all. I’m disgusted. Sick!