Robert Pinello, MPAS

As I see that this office has a history of responding negatively and rudely to reviewers, I shouldn’t be surprised that the office staff itself is rude.I saw Robert Pinello as a new patient last month and left the appointment feeling confident; I merely needed to establish myself with a PCP to continue the refill for a thyroid medication I’ve been on for 16 years. He verbatim said ‘you’re on the perfect amount but your T3 looks a little low so let’s test it’ and proceeded to submit the refill request to my mail in pharmacy. 5 days later, the pharmacy called me to say they’d been trying to reach the doctor’s office for 2 days to confirm that the medication dosage had changed? He had dropped the prescription from 240mg to 60mg a day and the pharmacy was alarmed at the decrease, which was, in fact, wrong.Their hours say Monday-Thursday and being a new patient, I didn’t know that they are also open on Fridays. Even still, I left a message on Thursday evening regarding the error and need

This is the rudest office. Called to get a referral and was told I’m no longer a patient bc they let me go Ask why and they couldn’t give me an answer. SW offfice manager whose the drs wife. She was nasty and unprofessional. I’m happy i will not be goi g back to this office. Would not recommend the Estero office

I have been in the health care field for 20yrs. I have had the worst experience with this office. They do not work with the pharmacist. They make you come in for every little thing. I had to call them twice a month because they will not return the pharmacy calls for refills. DO NOT USE HIM.

Excellent