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Roberta Mangano, LCPC

Roberta Mangano, LCPC

Counseling

Roberta Mangano, LCPC is a counselor in Springfield, IL. She is accepting telehealth appointments.

2.7 Star Rating
Based on 7 reviews 2.7 Star Rating (7 reviews)

Practice

2200 S 6th St Springfield, IL 62703
Telehealth available

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At a Glance

  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Roberta Mangano's Reviews

Likelihood to recommend Roberta Mangano

2.7
7 ratings, 4 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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I saw Roberta for a few years and she helped me work through some stuff no one had been able to help me with before.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Jun 06, 2021
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Roberta is intuitive, not afraid to ask the hard hitting questions but is empathetic and very kind. She is trained in the usual means of counseling but is also trained in EMDR which was very helpful for me in dealing with some trauma.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
May 31, 2021
×Post a ResponseAre you Roberta Mangano?
Roberta has been amazing! She has been very professional and helpful. I would highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diana Coffman – May 18, 2020
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Unethical. Failed to disclose conflict of interest related to the reason I sought counseling. Rushed into snap judgments. Told me to call her early in the week to ensure I got an evening appointment, when I called she took 2 days to call me back. I then told her that I did not want to meet, she left a stuttering voicemail stating she hoped it was not related to the delay, she was 'seeing what (we) could do', likely consulting with Clare related to the above. Reckless. Negligent. Bad counselor!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Bloomington, IL – Apr 08, 2016
×Post a ResponseAre you Roberta Mangano?

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About Me

biography

Roberta Mangano, LCPC is a counselor in Springfield, IL. She is accepting telehealth appointments.
  • Counseling

Locations

Practice

Living Hope Counseling Center2200 S 6th St Springfield, IL 62703
1
Office204 N McLean St Lincoln, IL 62656
2