Dr. Simona Balan, DDS
Dentistry
Accepting new patients
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Dr. Simona Balan, DDS
Dentistry
Dr. Simona Balan, DDS is a dentistry practitioner in Naperville, IL. She is accepting new patients.
4.6 Star Rating
Based on 26 reviews 4.6 Star Rating (26 reviews)
Locations
Naperville Dental Specialists
At a Glance
- Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
- Trustworthy • Patients said this doctor is trustworthy. See reviews
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Dr. Balan's Reviews
Likelihood to recommend Dr. Balan
4.6
26 ratings, 8 with a written review
| 5 star | 88% | 88% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 4% | 4% |
| 1 star | 8% | 8% |
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Dr Balan was the initial face of the practice and made the overall plans, but that was the last we saw of her (despite many visits over the course of over a year). All of the dental work on both my wife and me was done by another dentist, who was only at the clinic a couple of days a week, which made scheduling difficult, especially since most work took multiple sessions.
The dentist who performed all our work (Dr Lewis) seemed to do good work, but had a high-anxiety chair-side manner, putting us on edge for procedures. Organization was also a problem. Assistants were given tasks (e.g., molding temporary crowns) they couldn't do. Decisions were made on the fly about which procedure(s) would be started on a given day. Dr Lewis often seemed puzzled by items in Dr Balan's treatment plans, which were never updated, and the priority (or lack thereof) given to some of them. If the same dentist isn't making and fulfilling plans, far more communication & updating are needed.
What went well
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
- Didn't explain conditions well
Helpful
Morton Grove couple – Jun 25, 2021
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Satisfied about the results
What went well
No results
What could be improved
No results
Helpful
May 17, 2019
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Highly recommended
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 17, 2019
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The dentist in this clinic, Simona Balan recommended more than $1,000 worth of work on my teeth (including a crown). Shocked by this, I sent the dental x-rays to a dentist friend AND got a second opinion from another dentist. Both indicated that (almost) nothing was wrong, and I would at most need one cavity filled. Do not trust this place.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 18, 2019
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She is very good with the kids. They feel comfortable with the staff. The office is very nice. We were seen quickly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
prabunch in morton grove, IL – Aug 22, 2018
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I have nothing but great things to say about every person in this office. I am a new patient and felt so welcomed the second I walked through their door. They knew I had a bad experience elsewhere prior, and went out of their way to help, and make me feel comfortable. I needed a pretty major dental procedure done immediately and each person in their office graciously jumped in and helped right away.
Sarah at the front desk took the time to explain my dental insurance plan to me and what was co
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Katie F. in Niles, IL – Jan 15, 2018
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Dr. Balan and her team are fantastic!! I had several problems with my teeth and they made sure to take care of the issues. They explained everything to me, and the entire procedure went smooth. I give them a very high rating and recommend them to friends and family.Thanks
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cynthia Mayer – Apr 13, 2017
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Dr Balan is amazing!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
BUFFALO GROVE – Oct 29, 2015
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Likelihood of recommending Dr. Balan to family and friends is 4.576923 out of 5
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About Me
biography
Dr. Simona Balan, DDS is a dentistry practitioner in Naperville, IL. She is accepting new patients.Dentistry
English
German