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Susan Frank, LCSW

Susan Frank, LCSW

Social Work

Susan Frank, LCSW is a social worker in New York, NY. She is accepting telehealth appointments.

2.7 Star Rating
Based on 3 reviews 2.7 Star Rating (3 reviews)

Practice

17 E 96th St New York, NY 10128
Telehealth available

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At a Glance

  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
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Susan Frank's Reviews

Likelihood to recommend Susan Frank

2.7
3 ratings, 3 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
33%
33%
1 star
33%
33%

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Know it all judgmental and gaslights
Telehealth
Susan did not seem to be able to help bring out the best of a person based on who they are but judged me on who she thought I was. She has a condescending head nod. Susan would criticize words and phrases that others have used with me and that I have used with others. My wife wanted me to stop using her as she felt Susan was gaslighting me
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Bruce – Feb 28, 2024
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I've been seeing Susan for many years and I’ve had to rescheduled many times. A few times I forgot I had an appointment. She’s always been understanding and extremely accommodating. In addition, she’s helped me enormously.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 26, 2019
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I did therapy with Susan for 2 months. One time I contacted her the morning of my appointment and asked to reschedule another night. She didn’t respond for most the week. Then she offered an appointment on a night I had recently reminded her I work. No problem if she forgot, but when I replied I had to work, I never heard from her again. Shouldn’t therapists have some kind of ethics against dumping their clients if the client has an occasional, reasonable need to reschedule?
What went well
No results
What could be improved
No results
Helpful
Mar 20, 2019
×Post a ResponseAre you Susan Frank?

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About Me

biography

Susan Frank, LCSW is a social worker in New York, NY. She is accepting telehealth appointments.
  • Social Work

  • Clinical Social Work

Locations

Practice

Office17 E 96th St New York, NY 10128
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